Accountant with Inventory management knowledge to provide support for a SAAS product
$8-15 USD / hour
Cerrado
Publicado hace casi 9 años
$8-15 USD / hour
Looking for a 5 support staff for a SAAS product. This is an ongoing opportunity. Job descritpion is as follows:
POSITION: Support Assistant
DIVISION: Support Team
DIRECT REPORTS: Department Manager
Key Job Elements:
• Ongoing support of DEAR inventory software as part of DEAR Support team
• Document Template customization tasks
• Data conversion tasks using CSV file
• Ongoing customer email support
• User acceptance software testing
• Needs to be available during UK & US (PST) timezones
Experience, Qualifications & Attributes:
• Advanced MS Office skills (MS Word, MS Excel)
• Advanced understanding of DEAR platform including basic accounting principles and CSV data formats
• Good written and verbal communication skills with varied types of people, including team members, our customers (advisers and clients) and management
Key Attributes:
• Ability and drive to complete all conversion tasks and documentation within specified timeframes.
• Strong customer focus showing empathy, understanding and readiness to get the job done to their satisfaction. Support tickets answered in timely fashion
• High level of initiative, accountability, attention to detail and ability to follow process
• Ability to quickly learn existing and new functional modules and business processes through self-study.
• Ability to work as part of a team and be able to work unsupervised
Key Performance Indicators:
• All conversion and template customization tasks complete within specified timeframe and well documented.
• Strong customer focus showing empathy, understanding and readiness to get the job done to their satisfaction
• High level of initiative, accountability, attention to detail and ability to follow process
• Ability to quickly learn existing and new functional modules and business processes through self-study.
• Support tickets in given working time slots answered
Hi,
I am a Finance & Accounting Professional with MBA Finance & Cost & Management Accounting qualification.
I have knowledge & experience in Inventory Management and would be able to provide support for SAAS product.
I have understand the job description and would be able to deliver as per your requirements.
The above would be delivered with high quality within agreed timelines. Quality is the essence of my delivery and I get into specific details for clarity and quality.
Looking forward to work with you,
Thank you
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Hasan
Hi,
I would like to offer my services for this project
I believe I can make an outstanding match for this project because:
a. I am a Certified Public Accountant (CPA-UK). Also a Certified Accounting Software Professional
b. I am an author of 2 accounting applications. It means:
- I developed Accounting System Requirement Specifications
- Development Team built the software base on that specification
- I performed Test cases and made sure the application is working as per accounting rules
- Provided training and support to the clients's staff
Kindly review my profile, resume and past work history and consider me an applicant for this project
Any question feel free to ask
Thanking in anticipation
Regards,
Mubasher Ali
Certified Public Accountant (CPA-UK)
Accounting System Consultant
I am wriing to express my interest in your job position I am highly qualified professional I have Bachelor in Accounting & I am in final year of Charted accountacy I am confidient that my relevant experience makes me a perfect candidate for this job.
looking forward to work with you.