Customer service representative through emails

Dear Employer, I would like to take this opportunity to share with you why I would be best-suited for this job. I'm new to freelancer, thus the reason I currently have no reviews, nor have I undergone any exams. First and foremost, I have excellent typing skills. On a regular day, I can generate 70 words per minute with 100% accuracy. On better conditions, my typing speed goes up to 90-100 WPM. That is, I assume, well above the average typing speed of a normal human being. I earned those skills through my first job after school. Which brings me to the second reason why I am most suited for your job. I was an Email Support Representative for eBay through a BPO company, Sutherland Global Services. I was part of the Investigations team, answering 15-20 emails per hour. I know that's well beyond what you expect, yet we have to consider factors from my previous job, such as the strictness in quality and appropriateness of response. Back then, we were provided templates to work with, as such, it delays the time of our response. We were tasked to ensure that if the customer mentioned a particular listing, or mentioned a particular member (buyer or seller), we needed to include those on our headers. If the customer complains about 2 or 3 listings, we had to address those all in one email. These are just some examples of why we were only making 15-20 emails per hour. I'm very sure I can generate more than 40 for you in an hour. Thank you for your time. Regards, Mike Chan

A proposal has not yet been provided

Respected Sir, I believe I can provide the required service. I am an experienced academic and article writer. I fulfill all the requirements of the work mentioned in the job description and I assure you the quality you desire. Looking forward to your response. Thank you.

Hi there. I am an experienced transcriber with a typing speed of 80wpm and accuracy of 99%. I also have a BA in print journalism with an emphasis on proofreading. Current, I am studying for my MA in clinical mental health counseling. I have 11 years of communications experience that ranges from journalistic articles and customer service for the finance industry. Additionally, I have been selling on eBay for years, and recently with Amazon Marketplace. My background in proofreading is more extensive in years that includes magazines, newsletters, books, articles, broadcast scripts, and academic projects. Please contact me so that we can discuss more about what your expectations for me will be, and how we can work together most efficiently for the both of us. Thanks for your consideration.

I have excellent English language skills and previous experience in Supply Chain Management in a lead role. Email handling, report writing and preparing presentations were some of my job responsibilities. Contact me via PM and we can discuss the details. Thanks :)

Hi there. My name is Charlene. I am a reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I possess many skills in the area of customer service. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I have worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant, 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive and I have been a Freelancer for the past year and three months doing Data Entry, Transcribing, Telemarketing and Phone support. I believe that being discreet and pleasant will make me a suitable applicant. I trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. CV will be presented upon request. Would love to read from you soon and I am also available for immediate start.

I am an experienced Call Center Agent that handles Telephone, E-mail and Live Chat Support that use to work for Amazon. If the project permits me I will I will work 20 hours per week to ensure customer satisfaction is met. I understand what you would like to accomplish with this project and I have the skills to complete it. I will give your project 110% percent and ensure that it is completed within the specified time or before. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

Hello, I have 5 years experience as a Professional Marketer,Executive assistent,Typing,Data Analyst, Excel Expert, Web Researcher and Data Entry, PDF Conversion, E-Commerce Database. Hope to have the qualities necessary to be able to work with you. Sincerely, Inês Gonçalves

Good day I have been in customer service since 2005 and have years of experience handling email support. Apart from that I have plenty of experience of working for retail market. I have covered everything for a small business from providing the information to the customer and placing order to providing the delivery confirmations and processing refunds. Kindly get back to me so we can discuss it further and see how can we proceed. All the best Kyle

Respected employer I have gone through your requirements, the work is which I would like to work all the time We will deliver 100% what exactly you need or you specified in the requirements and also we will flexible for changes/enhancements thanking you for consideration

Dear, I have read your description. Would like to be part of this project and go in detail for further questions or doubts if any. Though I reside in India (Mumbai), I'm available to work in flexible timings. I'm an experienced Knowledge Process Outsourcing, Senior Client Operations Executive who has worked with many client related projects and has mastered the technique of completing with best possible methods and assure you with good results. Please do give me a chance as I can showcase my talent in your esteemed project and might be a valuable candidate for your future projects as well. I've mastered dealing with complex transactions as well as client's adhoc tasks. I can begin immediately and surely you can count on me. Awaiting your reply. Kind Regards, Nirmal Raghunath P.S.: Please PM me so we can chat more on this and can soon start with your work. Good day

A proposal has not yet been provided

Having read the project description, it appears that this project requires individual having experience along with accuracy and speed in Customer Support through email. I've experience in this field of Customer Support through email and fortunately have gained the same for eBay client. I've learned to customize the scripts in place according to situation, in order to give humanly touch to the response and not feel like being automated/scripted. This helps in gaining good customer satisfaction and building repo between the client and customer.

Hello and thank you in advance for your consideration of my service for this project. As a new freelancer I see this opportunity as a chance to prove myself in an environment in which I am very familiar. During my college years I worked in a job that required that I answered approximately 20 emails per hour simultaneously with phone calls and data-entry requirements. Thank you once again and I look forward to working with you.

Hi. Unfortunately, I've got no experience in kind of job you offer. But I'm a polite, tactful and mannered person. My language and typing skills are also high, as requested. I can reply to English, French, Russian and Ukrainian messages, if necessary. I have been also open to new job opportunities, because I'm well-teachable and open-minded. I've got much free time in summer when not being in university, so I can devote it to your job. Waiting forward to your response!

Hello! I am writing you in regards to the customer service position. I have several years of experience with email and computer use. I am available 7 days a week, I have no other obligations. I have the ability to work at home. I would be highly interested in this position. Please consider my bid for this position. Thank you! Sincerely JoAnne Stoklasa

Extensive customer service experience. Fluent English with perfect command of grammar. 24/7 internet access. Dedicated.

A proposal has not yet been provided

I am a an experienced employee and been doing this job for the longest time. I know how to respond to emails politely in a timely manner. I can type fast with comprehensive content. I have a reliable and fast internet service provider. I have the ability to provide excellent customer service. I am flexible with time. I am creative and optimistic when it comes to work.

A proposal has not yet been provided

hi there! i am new at freelancer. i have 5 yrs call ctr experience, both voice and non voice. this also includes customer service, customer support, data entry and spreadsheet. i also have experience in email support where we have to explain to customers the status of their orders, explain fees and updates about our website. i can definitely use this to my advantage since i am used to dealing with persistent customers and know how to handle them. i am currently a stay at home mom and i am confident that i can deliver projects in time and with high quality. thank you for considering me for your project. please feel free to contact me if you have other inquiries. looking forward to working with you. thanks, rachell