Require a back office application for call center that has regular content addition and alteration with work-flow management for managing users. All actions performed by the users need to logged for future analysis and monitoring purpose.
Summary of whats is needed:
1. Landing login page
2. Home Page - multiple menus
3. Database storage and retrieval ability using a specific key
4. Upload documents
5. Transaction tracker (Notes) - Archives: comprises the previous conversation notes of the customer with the most recent conversation on top; New - add new note
5. Feature to link members into a family - Segregation/ Grouping
6. Email Provision - ability to send and receive email, automatically add cc and signature (sender email id will be provided by us)
7. Admin - role creation, list of pending actions, reports, feedback forms received from website, monitoring ability
13 freelancers están ofertando el promedio de $1423 para este trabajo
Developing application on the platform SIReD. IIS server. Database: MS SQL server. Experience in developing applications for over 10 years. Done quickly and efficiently.