Asterisk + Sugar CRM customisation, predictive dialer - open to bidding

Cerrado Publicado Apr 18, 2014 Pagado a la entrega
Cerrado Pagado a la entrega

Hey,

how are you doing?

We have Sugar CRM CE installed and Asterisk based vicidial dialer. We need customization of sugar CRM with agents be able to make calls using predictive dialer right from CRM, from one window, where they can:

1. set their status in the system: ready, no (at lunch, after call work, offline etc)

2. manage the call

3. talk using scenario

4. have FAQs to use at once

5. edit customer’s information right from the call

6. send emails and make notes (already in CRM, need to be simplified)

7. log a call for a specific time (already in CRM, need to be simplified)

8. go to an external website (landing page) to make registration.

We need to be able to monitor all agents work and have reports: online, historical and analytical: with the number of emails sent and registrations made. We can use Asternic or any other solutions recommended. It should be installed.

Asterisk can be reinstalled if needed. Need predictive dialer to be working properly.

Looking for a talented, serious and experienced PHP programmer in Asterisk+Sugar CRM integration. Existing modules need to be customised according to the tasks that would be provided.

If you’ve developed predictive dialer module ready to work in Sugar it’s a great plus. Means we can save time, not to develop it from the beginning. Ready to discuss the terms.

Our goal is to be able to use first prototype asap with development done task by task.

Waiting for your reply and portfolio.

Thanks

Alexa

MySQL PHP SugarCRM

Nº del proyecto: #5822904

Sobre el proyecto

19 propuestas Proyecto remoto Activo May 25, 2014

19 freelancers están ofertando un promedio de $1615 por este trabajo

mituld

Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks

$1030 USD en 30 días
(471 comentarios)
8.3
USAGraphicPR0

**********************.. YOUR SEARCH ENDS HERE .. ********************** GET IT DONE RIGHT THE FIRST TIME! My clients are first and communication is very important. Hello Sir/Ma'am, yes indeed I read descriptions howev Más

$1649 USD en 15 días
(38 comentarios)
7.4
qitsol

A proposal has not yet been provided

$3092 USD en 20 días
(88 comentarios)
7.4
bistanil98

have gone through with the requirement and we can start this project now. I want to introduce our self, we are a group of freelancers we have 11 year of experience in web application development and design, we w Más

$1100 USD en 25 días
(38 comentarios)
6.8
cyboticx

DO NOT PAY TILL PROJECT IS COMPLETE! Hi I am Brian, I am from Cyboticx a leading Digital Agency specializing in product + brand development and lead generation optimization. Before getting into more details lets put Más

$2061 USD en 30 días
(2 comentarios)
0.7