We are running Asterisk with QueueMetrics. What we need is the ability for a caller, after completing a call, to take a brief customer satisfaction survey where a message would be read, input gathered, repeat. Results would be stored in a mysql database with date stamp, extension, agent info, etc.
Would be most desireable to be able to ask caller BEFORE their queue call if they will participate in a brief survey at the conclusion of the phone, and maybe again after the call (people change their minds, you know?).
Dear Customer!
I am an expert web developer with over 6 years of experience and very interested in this project. Ready to start immediately and finish as soon as possible. My bid is for fast professional service exciting my customers. Please contact in PMB to discuss details.
Best Regards,
Zeke