Hello, I am a solutions architect, self-starter and technology enthusiast with over 8 years experience in data center and IT system technologies including virtualization, VoIP, storage systems, ERP and IaaS cloud infrastructures. I am also a VMware Certified Professional in data center virtualization (VCP-DCV) and a VMware Certified Associate in Cloud (VCA-Cloud) with over 10 years experience with VMware virtualization.
Regarding your request, I upgrade the firmware on the two polycom IP560 phones and also connect them to 8x8. I will need to setup a tftp server in your environment though and have the phones connected on the network. I will also need to work remotely with someone during the phone's bootup process. Other than that, all other things can be done remotely through teamviewer or Anydesk.
We can discuss other details via chat.
Thank you.