Manual for customer service course

Completado Publicado Jun 11, 2006 Pagado a la entrega
Completado Pagado a la entrega

I have an outline for a manual for a course in customer service. I need someone to develop the manual based on this outline. I will then add exercises, etc, for use in a training situation.

See outline attached. Word count for total project is expected to be 5000 to 8000 words.

The manual needs to be easy to read and to-the-point e.g., use of sub-headings, dot points, lots of white space, etc. The language needs to be straight forward English – no flowery language please – with a conversational tone. The audience will be adults of various backgrounds and literacy levels with some experience in the workplace.

Your English will need to be excellent (using UK English). This is a work-for-hire arrangement so authorship and copyright revert to me. Original work only – no copy and paste even from public domain works – although I do not mind you using various sources as long as they are properly reference and / or rephrased.

Deliverables preferred in MS Word format using the same template as the attached outline (although this is negotiable – let me know your thoughts).

Hoping for $150 maximum. Please provide samples of your work.

Redacción

Nº del proyecto: #66822

Sobre el proyecto

20 propuestas Proyecto remoto Activo Jun 12, 2006

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anncherian

Pls refer to PMB for details.

$100 USD en 10 días
(30 comentarios)
4.8

20 freelancers están ofertando un promedio de $151 por este trabajo

Pinks5

Please refer to PMB!!

$150 USD en 3 días
(25 comentarios)
5.0
fotojunkie

I am a professional writer and technical manuals are a specialty of mine. Please see your PM for more info and my most recent manual.

$125 USD en 2 días
(14 comentarios)
4.5
apoorvarajendra

I have extensive experience in copywriting and can do this for you at a total cost of $100... U.K. english only... on time delivery with daily updates and proofreading guaranteed... Thanks... Apoorva

$100 USD en 7 días
(14 comentarios)
4.0
rajenjani

please check pm

$150 USD en 1 día
(4 comentarios)
3.3
Ajishnu

Hi, Please check PMB.

$150 USD en 4 días
(2 comentarios)
3.0
maximilianito

Hi, I am a professional technical translator (more than 6 years of experience). I have worked several years as a Software Architect too (specialized in relational databases) and a Computer Technician. I guarantee you a Más

$150 USD en 10 días
(2 comentarios)
2.2
deepaksharma2002

Dear Sir, My qualification is MBA-Marketing and have experience in customer care in a reputed service sector company in India.I have designed and conducted training programs in customer care and sales training. I pos Más

$150 USD en 7 días
(3 comentarios)
1.9
ezysolution61

I am a professional writer,well conversent with copyright and plagiarism aspect. My bid for the project is $100 and delivery time is 8 days. Originality and uniqueness are my USPs. So to get value for money and satisfa Más

$100 USD en 8 días
(1 comentario)
1.8
mmhoballah

I have written training and procedures manuals for a major multinational on various subjects.

$200 USD en 15 días
(0 comentarios)
0.0
bharathb81

Hi, I'm Bharath Balakrishnan, currently employed as Manager Finance (Planning, Budgeting, MIS) with ING Group Bank, Bangalore, INDIA. I have prior experience working in US Real Estate/Mortgage Banking / Asset Man Más

$139.68 USD en 10 días
(0 comentarios)
2.7
inmistia

Hello! We are The Inditing Experts - a division of Inmistia Incorporated located in India providing writing and editing services with a divine afflatus. We are at ease with the project requirements. We bid $140 for a Más

$140 USD en 7 días
(0 comentarios)
0.0
kmsatish30

I am working in this field for the last 30 years and are confidence in completing the job with utmost neatness and accuracy.

$150 USD en 10 días
(0 comentarios)
0.0
operate

I authored many Such manuals for the Products and Softwares. I always Made sure to take care of To The Point and Easy Flow Manuals. Accuracy is the Key to Error Free Elegant Job. Thanks n Regards

$151 USD en 7 días
(0 comentarios)
0.0
francispaul65

Dear Sir or Madam, I read that you are scouting for someone who can develop your customer service manual. I am given to understand that you want this manual to be easy to read, without being superflous and in a c Más

$125 USD en 10 días
(0 comentarios)
1.0
shyamad

We are a team of a copywriter and electronic engineer, and have written manuals on software, machine tools, CNC machines, etc. As it is a combined expertise, we are able to offer a deeper understanding, which incluced Más

$250 USD en 7 días
(0 comentarios)
0.0
satha

I'm interested in this project. I have hands on customer service. My experience might help me.

$150 USD en 6 días
(0 comentarios)
1.4
martinetinc

Dear Business Manager, Our warm greetings to you. Martinet Technologies, a non-voice BPO provider based in Hyderabad, India, offering wide range of services in Data Processing and Data Management arena. Our a Más

$175 USD en 3 días
(0 comentarios)
0.0
justinatmizzou

Please check pm. Thanks, Justin

$250 USD en 2 días
(0 comentarios)
0.0