Manual for customer service course
$100-300 USD
Pagado a la entrega
I have an outline for a manual for a course in customer service. I need someone to develop the manual based on this outline. I will then add exercises, etc, for use in a training situation.
See outline attached. Word count for total project is expected to be 5000 to 8000 words.
The manual needs to be easy to read and to-the-point e.g., use of sub-headings, dot points, lots of white space, etc. The language needs to be straight forward English – no flowery language please – with a conversational tone. The audience will be adults of various backgrounds and literacy levels with some experience in the workplace.
Your English will need to be excellent (using UK English). This is a work-for-hire arrangement so authorship and copyright revert to me. Original work only – no copy and paste even from public domain works – although I do not mind you using various sources as long as they are properly reference and / or rephrased.
Deliverables preferred in MS Word format using the same template as the attached outline (although this is negotiable – let me know your thoughts).
Hoping for $150 maximum. Please provide samples of your work.
Nº del proyecto: #66822
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20 freelancers están ofertando un promedio de $151 por este trabajo
I am a professional writer and technical manuals are a specialty of mine. Please see your PM for more info and my most recent manual.
I have extensive experience in copywriting and can do this for you at a total cost of $100... U.K. english only... on time delivery with daily updates and proofreading guaranteed... Thanks... Apoorva
Hi, I am a professional technical translator (more than 6 years of experience). I have worked several years as a Software Architect too (specialized in relational databases) and a Computer Technician. I guarantee you a Más
Dear Sir, My qualification is MBA-Marketing and have experience in customer care in a reputed service sector company in India.I have designed and conducted training programs in customer care and sales training. I pos Más
I am a professional writer,well conversent with copyright and plagiarism aspect. My bid for the project is $100 and delivery time is 8 days. Originality and uniqueness are my USPs. So to get value for money and satisfa Más
I have written training and procedures manuals for a major multinational on various subjects.
Hi, I'm Bharath Balakrishnan, currently employed as Manager Finance (Planning, Budgeting, MIS) with ING Group Bank, Bangalore, INDIA. I have prior experience working in US Real Estate/Mortgage Banking / Asset Man Más
I am working in this field for the last 30 years and are confidence in completing the job with utmost neatness and accuracy.
I authored many Such manuals for the Products and Softwares. I always Made sure to take care of To The Point and Easy Flow Manuals. Accuracy is the Key to Error Free Elegant Job. Thanks n Regards
Dear Sir or Madam, I read that you are scouting for someone who can develop your customer service manual. I am given to understand that you want this manual to be easy to read, without being superflous and in a c Más
I'm interested in this project. I have hands on customer service. My experience might help me.
Dear Business Manager, Our warm greetings to you. Martinet Technologies, a non-voice BPO provider based in Hyderabad, India, offering wide range of services in Data Processing and Data Management arena. Our a Más