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Outbound Call Center / Customer Service Representative

$30-250 USD

Cerrado
Publicado hace más de 5 años

$30-250 USD

Pagado a la entrega
Job Description A US-based Company is seeking enthusiastic individuals for customer service associate position to join our growing team in our Karachi Office. This is a remote position working from home. The individual in this role will be responsible for handling all calling tasks, responding to emails, fielding customer questions and complaints. Escalating high priority issues to the management team. Candidates should have an outgoing and positive demeanour, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Responsibilities · Making outbound calls to Vendors, Shipping Companies and Customers in a timely manner throughout the shift · Work on Calling Task assigned to you by the Management Team · Maintain professional relationships with Vendors through ongoing excellent customer service · Follow up on issues and check on status to ensure resolution · Collaborate with other team members and departments to ensure items are delivered to customers on time. · Follow all communication procedures, policies, and guidelines on every task · Perform duties and responsibilities with our customers’ satisfaction as your number one priority Skills and Requirements: · Intermediate education required, Bachelor’s degree preferred · Must be professional and punctual · Previous Customer Service experience preferred. · Proficiency in the English language both verbal and written. · Strong phone and verbal communication skills along with active listening · Must be proficient in MS Excel and Google Sheets · Ability to multi-task, set priorities and manage time effectively What you will need · A quiet work environment o High-speed internet connection and a computer (laptop with back up battery preferred) with headphones. · Computer o Desktop (with UPS back up) or Laptop with battery o Windows 10 with MS Office installed · Headphones · You must have Skype and Whatsapp downloaded both on the computer and your phone Salary Range and hours PKR. 15,000 - 25,000/Month with attendance allowance. This is a long-term permanent position with working hours from 9 PM to 5 AM. Interested Candidates Please send your resume along with your Skype and Whatsapp contact
ID del proyecto: 18064369

Información sobre el proyecto

4 propuestas
Proyecto remoto
Activo hace 5 años

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4 freelancers están ofertando un promedio de $169 USD por este trabajo
Avatar del usuario
I'm a Telesales and Customer Service Specialist I have a total of 5+ years work experience, starting as a customer service representative for Telecommunication company (UK Based) for a year and few month. I have then moved on to start as a sales agent for a housing company (US Based) helping businesses attending exhibitions and trade shows secure their lodging and accommodations for lower rates, i have worked my way up to be a sales manager in 3 years, been a sales manager now for the past year and couple of months. I have been always a very inspired person working on self improvements and my skills daily, and that is basically what helped me through my career to be a successful sales person. I do have easy access to contact the US and Canada from home and able to provide exceptional customer service and telesales. Abdelrahman Tawfik Telesales and Customer Service Specialist Skype: live:a94fe2db9b1329f7 Mobile: +20 102 372 0074 Office: +1 (281) 962-8803
$200 USD en 3 días
5,0 (1 comentario)
1,1
1,1
Avatar del usuario
I am an experienced professional with over 4 years of customer service experience. I have a Bachelor’s degree in Journalism and master’s degree in Communication. I have experience dealing with both local and international clients. I have several years of experience handling calling tasks, responding to emails, and responding to customer questions and complaints. My long-term experience in the Customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.I am proficient in the English language, MS Excel and Google Sheets. I have Strong phone and verbal communication skills along with active listening After carefully reading the details of your project, I am very confident that I have all what it takes to exceed your expectations for this role. I would like to connect with you so that we can discuss about the details of the project and I am available to start working immediately. I look forward to receiving a message from you.
$155 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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Hi. My name is James Homecillo, Managing Director of Audible Business Process Outsourcing, we are a call center in the Philippines. I'd like to make a proposal for this project to handle your incoming calls. Our company hires only the top 2% of our applicant pool and majority of which have previous call center experience handling calls for fortune 500 companies. Having a call center manage your calls will allow you to have ease of mind knowing that your dedicated agent is constantly monitored for quality and productivity. Our company offers a low starting rate of $5 per hour for a dedicated-full time representative. We'd love to get in touch with you to discuss how we can be equally beneficial in business together.
$155 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
$166 USD en 3 días
0,0 (0 comentarios)
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Bandera de UNITED STATES
Houston, United States
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Miembro desde oct 31, 2018

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