I need a 3rdparty Cisco webcti finesse gadget with following functions:
[login to view URL] call (agent reserved) (phone ringing)
2. Hold a call (agent in taking ) call on hold .. retrive button and time for hold
3. Duration of call./ Wrapup timer
4. Transfer a call
5. End call
6. Make a call to certain numbers
Hi, I have been reviewed your profile and I am a pleasure to tell you that I can complete your project with the best price.
Our Company has the experts in IT industries. We are working from last 8 years and we are the best customer-centric company which motive to complete each kind of customer queries.