I am looking for someone to do market research and survey for customers of trade businesses in Perth Western Australia.
I am looking to find out several key factors such as
What influences decisions to choose a trades business
In terms of importance how does price, quality and customer service matter and in what order
Are they confident in the trades business sector on a scale of 1 - 10
How likely are they to recommend to a friend after a good experience
How important is a social media and online presence 1 -10
How important is customer reviews 1 -10
How important is how they feel after the first meeting/quote 1-10
List 2 things you would like to see more of from a trades business?