Needing a freelancer to complete a small Twilio based call center app by Monday 11/18/2013. Everything is ready to go for the right freelancer.
Call Flow
1 – Receive Call Play English Welcome Message
• Allow Pressing of 9 for Spanish Welcome Message
• Allow Pressing of 8 to Return to English Welcome Message
2 – Check to See if After Hours Message is Enabled
• If After Hours Message is Enabled then Transfer to Voicemail and Play English/Spanish After-Hours Voicemail Message and Record
• Send Email with Voicemail Recording to assigned Users
3 – Place Call into Queue
4 – Play Waiting Music
5 – Every 180 Seconds Play English/Spanish Waiting Message
• Allow Pressing of 0 to Transfer to Voicemail and Play English/Spanish Waiting Voicemail Message and Record
• Send Email with Voicemail Recording to assigned Users
Call App
1 – User Login to Application
• Forgot Password Button to Send Password to Email on File
2 – Queue Page of Available Calls
• Display Wait Time
• Display Language
• Display Incoming Phone Number
3 – Ability to Accept Any Call in Queue
4 – Manage Page with Admin Functions
• View/Add/Edit/Delete Users
• View/Add/Edit/Delete Voicemail Email Recipients
• Enable/Disable After Hours Message
Hello,
I have read through your project and I am incredibly interested in taking on your project. I am an experienced developer with a diploma in the field of web develment. I have been working in the field of web development for roughly 7 years. I take great pide in my work and deliver only the best quality.
My skill-set includes...
-PHP
-HTML5
-CSS
-Responsive Design
-Wordpress
I look forward to hearing from you and hopefully we will have the opportunity to work together.
Thank you,
Meagan S.