I would like to creat automatically Freshdesk contacts and ticket based on incoming emails.
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Hi there I have just read your quick project detail and would request you to share your complete requirement of Freshdesk integration so that I can provide you complete integration and support. Thank you Manish
Alright, I will need email access so I can read the emails using smtp setting and create the ticket using freshdesk api. Please response so we can discuss further.
Dear Sir, will you be using only one email for creating tickets or will there be multiple emails , info@...com and support@....com . I have good experience on freshbooks - i can do this. Chetan