Twilio - Salesforce Integration
$1500-3000 CAD
Pagado a la entrega
About us:
We are a house cleaning company in need of a new phone system that is capable of handling calls within our CRM platform, Salesforce.
We use Salesforce for almost every aspect of our business from sales to customer support and hiring contractors (cleaners). We take advantage of the both Sales Cloud and Service Cloud features to facilitate our business processes.
Current Phone System Setup:
At the moment we are using Fenero as our phone system. It supports basic inbound and outbound call functionalities using their web based soft phone dialer/IVR system with each region having its own phone number.
The current system does not directly integrate with Salesforce.
Future Phone System Setup Requirements/Improvements:
- To have a customizable IVR system where we can customize call routing and answering procedures
- To be able to make and receive calls within Salesforce
- To be able to receive voice mails
- To have call queues
- To be able to transfer calls to specific agents or queues
- To be able to log a call in Salesforce after the call ends and to have a link to the recorded call
Technology to be used:
We are planning to use the Twilio platform as our new phone system which is a developer focused solution.
Job Description:
We need a consultant/developer who has experience integrating Twilio with Salesforce and can develop a solution to satisfy the requirements stated above.
You will be working with the head of IT in this project.
Tasks would be discussed, tracked and assigned in JIRA
Requirements:
- Experience with Twilio platform
- Experience with Salesforce
- Experience in integrating Twilio with Salesforce
Nº del proyecto: #22693022
Sobre el proyecto
Adjudicado a:
Hello, Hope you are doing well :) I would love to discuss your project with you. We have worked with a lot of companies and helped them grow their business by customizing plenty of Salesforce products for them accor Más
32 freelancers están ofertando un promedio de $2324 por este trabajo
Hello, I had worked on with Twilio system and Integrated with Salesforce system for sending SMS and Whatsapp messages from salesforce and able to handle Inbound response of customers message replies. We can able explo Más
hello, We are Salesforce certified professionals and have been working with customers around the world. We have implemented Twilio and Ringcentral many times and have been maintaining it as well. We are based out of Más
Hêllõ :) we are a passionate team of salesforce certified & professional team. I find your project(⚡Twilio Salesforce integration) very interesting, and I think I can help you:) we will listen to your vision and do Más
Hi, Professional Certified SalesForce Developer can help you with your requirement related to Twilio - Salesforce Integration, can start by the time you hire. Do have a strong knowledge of Salesforce Architecture, Más
Hello there, I'd love to create this Twilio IVR and integrate with Salesforce API. The above tasks are achievable via Laravel webapp easily. I just need 7 days of time to code and test everything on my own server, the Más
Hi Im a Twilio expert , I dont have salesforce expertise but Im very good using Twilio and PHP I would like to dicusss more with you and after that make work plan and give you fair price
Hello, I hope you are doing well! I came across to your project detail and wanted to get in touch with you regarding your project that you are looking for integrating Twilio with Salesforce. I am a certified salesfor Más
Hello , I have seen your requirment and I have ready app like house cleaning company App I have developed it with backed I will show you full apk and admin panel to test, I ill make android ios and control Más
Hello, I have build a similar project in my past experience so I have experience in your project, I am a full stacking developer, I have worked many Application, I will provide you initial features which you require w Más
Hello, This is Harry Jacob, a professional and experienced CRM Salesforce Expert. I am into the Industry for the last nine years. I have gone through your project and seems doable to me, but it looks like the details Más
Hello, I am honest and dedicated developer !!!. I have carefully reviewed the requirements of the job post-development Salesforce Integration to Twilio . I'm always ready for you, So we can discuss more details. I Más
Hello, Read your job details carefully, I am a Senior Salesforce Admin, Consultant, and Developer with 7+ years of experience in Salesforce. I can do your work if you will provide me more details of project.I will de Más
Hello, We are well experienced in Twilio platform as well as Salesforce development. I am immediately available to start the project. Awaiting your quick reply!! Regards, Sonal
