Implement OTRS plugin/extension on TicketZoom View

On TicketZoom view we need a additional button on the level of articles.

(link to TicketZoom: [login to view URL];TicketID=123456#Article87654)

on click onto the button "report Spam", the extension does:

- grep from the articles plain text the header "X-Mailcontrol-Reportspam"

- if the header contains a valid URL

prompt for confirmation if the user really wants to report this article as spam

- if the header does not contain a valid URL

popup to user, that the report URL "X-Mailcontrol-Reportspam" is missing and also display it's value to the user

- if the user has accepted to report as spam

- move ticket to a predefined queue (in sysconfig you can select a queue)

- trigger a open of a new browser window with the report URL

- close the ticket


- use docker with OTRS 5.x compatibility


- in git (we will share you a git repository)

- you share a script in git, which can create the [login to view URL] for installation into OTRS


MS1 (10% payment)

docker is up and running and providing the latest OTRS 5.x

files are delivered to git

MS2 (20% payment)

your plugin has the config page done, destination queue can be picked from a list (default UI from otrs)

Configuration is getting persisted properly into database (or by you suggested storage location)

MS3 (40% payment)

you have implemented the plugin and shared the plugin and script to build the plugin-zip in git.

MS4 (30% payment)

our tests are done (typically 3 weeks) and all bugs are fixed

MS-bonus (25%)

if you deliver all steps within 3 days

This is a hourly project but you have Milestones?

yes, we expect to have more tasks to solve. So here we expect from you to get a fixed price offer based on your hourly rate. Means you give us your fixed price offer based on your estimates and we pay by the given milestones and delivery dates the prior mutually agreed amounts.

Habilidades: Desarrollo de software, Frontend Development, Perl

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Información del empleador:
( 20 comentarios ) Stuttgart, Germany

Nº del proyecto: #21196024

4 freelancers están ofertando el promedio de $21/hora para este trabajo


Hi I have more than 15 years development experience and a great team, we can complete your project with clean code and best practices Send me a message so we can talk about the details Thank you.

$40 USD / hora
(8 comentarios)

Dear Hiring Manager, Greetings!!! I've reviewed your description & shared link in the description. I am ready with the condition that you shared in the description. I am ready to start now. I can show my past work and Más

$10 USD / hora
(0 comentarios)

HI I am experienced in [login to view URL];TicketID=123456#Article87654 [login to view URL] Perl etc I can start right now but i have few doubts and questions lets have a quick cha Más

$16 USD / hora
(0 comentarios)

Hello Sir, I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. I can achieve the results with my team of developers, designers, QA and Project Manager an Más

$16 USD / hora
(0 comentarios)