I am an office worker with English language teacher education degree. I have joined Freelancer after having over 5 years of experience in administrative/customer support positions for various business types from education, banking, and front-end customer service.
With my own personal commitment to helping others, I enjoy making clients/customers happy as to putting myself in their shoes and solving their issues and concerns. It gives me great satisfaction to watch a business improve and grow through awesome customer support.
Skills:
- Tech-savvy
- Type an Average of ~60 WPM
- Works well with others, management, and hiring experience
- Quick learner and cooperative
- Able to Multi-task, meet schedules and timelines; plan and organize work
- Research Analyst (up-to-date with social media trends)
- Customer/Client Support (liaising on client's behalf to customers by phone, fax, email)
- Receptionist duties (Answering and assisting phone calls)
- Proficient with Dropbox, Google Docs, MS Office [Word, Excel, Powerpoint]
- Preparing Slideshows (Powerpoint Presentations, Evernote)
- Bilingual in Vietnamese, English