Edgar B.

A seasoned professional with 10 + years in IT Industry, I am confident that the skills and experience I that bring to the table are a match to your needs. I have a proven track record of helping companies streamline their processes, improve productivity , build a service desk from the ground up and complete projects that has significantly increase productivity while lowering cost, I'm ready to hit the ground running and make a major contribution right away. Throughout my career in the IT field, I have led diverse teams to achieve organizational goals and meet aggressive project deadlines on time and under budget. Key achievements and skills include: Strategy: Definition and execution of IT strategies and roadmaps, transition programmes and support services Leadership: End-to-end project leadership and delivery, including project planning, scope and implementation• Oversight of global support including 1000 Internet / WiFi telephony users, 1,000 desktops. Budget Management: Managed budgets of up to GBP 500k, and worked with multiple teams and stakeholders to achieve objectives on-time and within budget. Communication Skills: Communicated closely with clients and staff to set goals, get feedback, and build productive teams. Projects: Led global infrastructure change projects (100+ sites) – Networks, Cisco, Microsoft Servers, ISP, Firewalls, LAN, WAN, WIFI, VoIP, Interactive Intelligence Unified Communications, Voice solutions.