Shai E.

Managing the digital operations of traditionally land-based companies, I wear a lot of different hats. These include: • Designing campaigns for the different stages of the customer journey across multiple channels (I am especially fond of Email automation and Social media retargeting). • Finding opportunities for online and offline presence to complement each other. • Expanding products & services offered to better satisfy customers. • Managing customer experience & satisfaction. I am especially proud of how I've helped my clients make use of data analysis to develop a deeper understanding of both their customers' and their business’ needs and the result of their actions, helping them make smarter, better informed decisions. I can help you if you are interested in: • Developing a digital business and marketing strategy that works for you. • Managing your customers' lifecycle through acquisition, retention, reactivation and everything in between. • Using data analysis to find your biggest weaknesses and opportunities for growth. • Improving your customers’ experience, satisfaction and loyalty to your brand