Avinash K Sinha
Contact No:
+ 31 650903855
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E-mail :
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Profile Summary
Setting up engagement and liaison with customer for Planning, Managing, Execution and facilitating the large and complex IT Programs, Driving the Initiatives for finalizing the product requirements, business need and IT Solution approach along with architecture, End to End delivery of work products to generate the target business revenues for organization. Responsible for cohesive engagement management, building strong customer relationship, account management and responding to new business proposals providing business plan and execution approach.
Work experience Snapshot : Almost 14 + years of Business and Software consulting experience in IT industry. Worked as a Delivery/Program Manager across various domains ( Healthcare , Insurance , Banking , e-Commerce , Retail , Telecom etc.) for major Initiatives like (Service oriented Architecture, Enterprise application integration , Business process Management , Virtualization of environments, Data center Move and Infrastructure related upgrade program , Application and reports migration across different platforms , Development of web based portal , "Middleware solution", SAP Business object and reports migration and Mainframe development projects etc.) under various Technology stacks Middleware-[TIBCO - BW, Active matrix Grid , BPM, EDI, webMethods, IBM WMB etc.], Mainframe , Java J2EE, C++, Microsoft .net , JSP , ASP , web Services etc). Vast Experience in managing and controlling onsite-offshore delivery and Devising Estimation Model, Pricing Model, Resource fulfillment and management, Financial & Budget planning, Invoicing and tracking of account related activities.
Domain Knowledge & Industry Managed
Banking Industry : Consumer and Corporate Group, Investment banking, Global Risk Management System, Customer relationship and Credit Card management ,Treasury and Asset Management , Retail Banking and Financial instruments -Patterns (commercial banks, non-bank, universal bank) , Insurance Management , Investment Banking etc.
Insurance Industry: Provider's/subscriber /members and gateway set up , Administrative system,
Claim adjudication process, Benefit allocation , Property and Casualty Insurance system , Commission system.
E-commerce industry: Online Auction, Selling, Trading, Shipping, Merchandizing etc.
Telecom/Retails/HR: Project account costing, Billing , Payments, HR/Payroll, Tax process, OSS , Government compliance etc.
Product/Tech Stacks : EAI-TIBCO , J2EE stack, SAP- BI, BO, (Crystal), Actuate reports ,Middleware, Legacy (Mainframe -AS 400, etc.
Account management: Account Cost-Profitability, Reserves, Billing, Invoices, Reserves, forecasting and projection etc.
Technical Engagement and Skills
Hardware IBM 390/ES9000 , IBM Blades (HS21,LS20 ), SUN Niagara , Net App , Net scaler , Filer, F5, T2000, SAN, Storage server etc.
Operating System Windows NT, Windows XP, Mainframe (MVS,z/os) .
Programming Languages EAI-TIBCO,IBM WMB, Java J2EE, EJB , JSP, SQL, C, C++,VB, ASP, JCL, COBOL, CICS, Rexx etc.
Databases & Tools DB2, Oracle, IDMS, IMS, MS Access, SQLServer.
Other Utilities BE, SAP-BI, Startool, Endevor, Elipse, FileAid, QMF,SPUFI,infoman, ELIPSE
Middleware TIBCO BW, BPM, Admin, EDI , Gentran, EJB, webMethods.
GUIs Win 32 ,Visual Basic ,Visual C++
Web technology ASP , Servlets
Datawarehouse and Reporting tool Business object , Crystal , Actuate etc.
Microsoft/IBM Mgmt tool MS-Xcel , MS Project plan , IBM Clear case, Rational PM , Tool and framework etc.
Detailed Work Experiences : Senior Manager
Strong Experience in dealing with Portfolio Engagement, Finalizing the Business Plan, Delivery Management, People management, PMO (Project Management office) & Vendor Management.
Below are key roles and responsibilities:
o Extensively Involved in Business development and proactive Proposal preparation - aligned with BFS /Technology customers.
o Identify the Stakeholders and drive product requirement understanding the business need, Set up the delivery model and solution approach , Contract and Scope creation, Pricing Model, Set up Governance and team structure , Draft Roadmap plan , Business impact and criticality , Identify the business priorities , Drive Estimation and assessment, Acquire the team ( Hiring and On boarding process) , Program / Project Execution as per plan , Budget analysis , Forecasting and Projection following business process and necessary approval required , Risk Tracking & Mitigation , Issue resolution and aging , Identify Dependencies matrix, Procurement need, Managing Integrated Change request and sign off, Audits and closure.
o Experienced in Coordinating across cross functional groups, Negotiation, acquiring vendors and off-shore support to meet the timeline and deliverables /artifacts.
o Excellent in status reporting and progress matrix with an effective communicating with all Stakeholders, Business Users , Architects , Technical team , Operational team , Infrastructure team etc. capturing the risks , issues and dependencies across cross functional groups and hold progress meeting.
o Identification and implementation of Tools /Solution accelerators as part of an innovation to Program, Apply value levers and best practices for continuous improvement to program and productivity gains for further optimization.
o People Management and Team building activities , Identify learning plan , Goal setting , Rewards and Recognition , Career planning etc.
o Proven track record of handling large size Engagements and Complex Programs with multiple Project and Teams (~ 50+ team).
? Below are some of High level engagements managed.
SOA Program for OCBC bank :
Driving the program for Implementation of SOA layer across various OCBC systems and platforms ( ATM , Remittance , Demand deposits , Phone banking , Loan , Customer Interface ,AFT , GIRO , FPX, ACH etc) under TIBCO tech stacks.(BW, XML canon ,Active matrix grid etc).
This program builds a loosely coupled system between host (Microsoft .Net) and client (AS -400)
Implementing Business services interfaced to clients system and Atomic services attached to Host. Identification of all such services, reusability and merging aspects , streamline the entire end to end flow with simple and composite calls across the module are major solution approach. This enables the delivery of major artifacts like WSDL , schemas , ear files , TICBCO code base Team Size : 50+ ( Onsite : 10 , Offshore :40)
Revenue ~ 2 M USD
Wells Fargo Program :
Wells Fargo's Real Estate Lending Technology Group hosts the TIBCO as one of the Technology Platforms supporting around 160+ Processes or Services (350+) across various applications. The current TIBCO Platform has multiple stability issues and the short term objective was to stabilize the current lending platform under TIBCO stacks.
Team Size : 8+ ( Onsite : 3 , Offshore :5)
Revenue : 0.6 M USD
Citigroup Programs :
Managing various projects under SFS and ICG Applications. Trade Enterprise Integration Service (TEIS) has the Trading partners like TAD, BKE, CFS, JCPenny, VF Corp GPOS and lot of other trading partners. TEIS Application will be communicating with the above trading partners either through EMS or NAS folders. This would be having the capability to communicate with enterprise application in much faster way so that TEIS can meet Trade partners need 2.Implement roadmap plan for BAM Solution across many LOBs within their business goals. Client faced challenges in setting up BAM team with experienced resources & approached Cognizant for help. Apart from team composition delivery quality was also a major challenge that the client wanted to resolve it with Cognizant's help. The scope includes end-to-end delivery management of BAM implementation projects across LOBs for SFS , ICG etc.
Team Size : 15+ ( Onsite : 5 , Offshore :10)
Revenue : 1.5 M USD +
SAP/Citigroup Migration Program:
Responsible for setting up first engagement with SAP on partnership model for migration of entire reporting system within Citigroup to SAP Business intelligence platform. (CitiDirect , TRIMS, TVS etc.) . This also involves development of common framework across systems on Java , J2EE stacks where these reports can be migrated across the systems.
Team Size : 65+ ( Onsite : 5 , Offshore :60)
Revenue : 3 M USD +
eBay Programs :
Service oriented Architecture Initiatives across domains- Buying, Selling, Search, Merchandising
o Responsible to drive SOA initiatives among different systems , programming languages, that provides a basis of integration between application that provides through a communication protocol.
o Responsible to have walkthrough session for identification of the mess of services and meta data requirement
o Responsible to conduct architecture review for having common service registry and WSDL identification
o Engaging team on SOA implementation, Error handling , Alert mechanism and Monitoring aspects.
Additional Initiatives and Programs
o Implementation of work flow process (BPM) to enable collaborative modeling, tools for authoring and managing business aligning with SOA initiatives across Registration , posting Buying, Selling , Billing , Payments and various systems.
o Data center Move and Consolidation program
o Import Hub and 3D secure Implementation for banking customers.
o Turn-Around program of infrastructure upgrade to achieve 225 M Listing
o Site Security Program & operational Infrastructure build out.
o Shared Service architecture, Virtualization environment and Engineering Service projects.
Other Banking programs-Amex:
Managing the program Banking systems for Global Risk Model for one of leading banking customer.
? Developing transformation strategies to modernize, leverage and cost effectively run applications within our mainframe environment.
? Developing frameworks to assess upgrade and modernize legacy applications and data structures.
? Educating applications development and infrastructure groups on the strategic direction.
? Drive the process of technical change as required achieving transformation goals.
? Working with senior architects to ensure host strategies act cohesively within the larger Enterprise Architecture
Engagement with Telecom, Insurance and other Industry :
Managed various projects and programs as mentioned below
o Lead the HRIS projects - Payroll, HR and Employee stock purchase.
o Enable Client liaison and working with US team
o Drive and Design and architecture of owned applications.
o Government compliance on reporting for health care insurance providers.
Additional Role -Responsibility
o Responsible for all Engagement activities aligning with customers.
o Respond to RFP, Proposal preparation and attend walkthrough session providing the estimation and pricing model.
o Contract Creation, Identification of Scope /Assumptions , Fine tune Agreement and sign off on SOW and payment schedule with client, Financial & technical assessment and creation of new contract.
o Develop the overall roadmap and program planning. Resource loading/Staffing and skill requirement.
o Set up Governance and team structure. On-boarding process.
o Initiate hiring of resources (Both Internal and Lateral) working closely with HR, Resource group.
o Responsible for Budget baseline , cost optimization , contract amendment , effort confirmation
o Prepare 'the overall execution and deployment plan allocating appropriate resource from different groups including team leads.
o Single point of contact for various Cross- functional groups - external stakeholders ( counterpart program manager , practice manager , Application owners, Architects, QA team + internal Stakeholders(Account manager, Sr manager, HR, work force group, Talent group , Finance team, Admin , network group)
o Responsible for status reporting to executives and highlighting major risks, issues. And roadblock to execution of project. Worked towards necessary mitigation and contingency plan.
o Approver for timesheet of resources, travel and expenses, Arranging necessary team building activities and budget finalization.
o Responsible for providing interim feedback, Appraisal and nominating for reward, award and promotion to team members.
o Leverage of internal Cognizant - Enterprise service Agreement and Human capital management portal.
o Also Responsible for Account management - PMO account Billing Invoices, Maintaining Account reserves, Invoice tracking and getting approval from client, providing business lead, recruitment activities, Knowledge sharing with teams etc.
Personal Skills and Qualification
Certification: 700-DB2 UDB 8.1 certified professional.
Education
July 1997 : [login to view URL] (Electrical and Electronic) from Birla Institute of Technology, Mesra.
Achievements
DB2 V8.1 certified professional.
Obtained silver medal for being in merit list for Std Xth Board exam
Secured position in Indian statistical institute, Calcutta
Privileged of getting Russia Moody Scholarship throughout engineering career.
Various awards for "Excellent contribution" for projects managed in IBM.
