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bacoor,
philippines
Aquà son las 6:41 a. m.
Se unió el agosto 28, 2012
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May G.
@cocojam013
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bacoor,
philippines
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Tasa de recontratación
Experienced Technical Support Representative, IT Help Desk, Data Entry, HTML, Virtual Assistant
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Experiencia
IT Desktop Support Technician
mar 2013 - Presente
o Assigned in the IT department for Regus Service Centre, a company that provides office solutions for small, medium and large scale businesses globally.
o Roles include software troubleshooting via phone and email, AD password resets and configuration, Exchange server troubleshooting, Desktop remote troubleshooting for Regus employees world wide.
Technical Support Representative
feb 2012 - ene 2013 (11 meses, 1 dÃa)
o Assigned in the National Help Desk team (Tier 2 support) of Time Warner Cable, an American cable telecommunications company that operates in 28 states and has 31 operating divisions.
o Roles include troubleshooting issues for internet connection, email set-up & configuration, basic networking, remote assistance, anti-virus software installation and other internet related concerns over the phone.
Technical Support Representative
mar 2008 - feb 2012 (3 años, 11 meses)
o Assigned in the technical support department for Notebook Computers of Hewlett Packard., a leading U.S. based company which line specializes on computers, imaging and printing devices.
o Roles include hardware & software troubleshooting (limited to software that came preinstalled in our customer's devices), remote assistance, device configuration and networking set-ups, as well as product sales and all other hardware & software related concerns with HP Notebook Computers.
Educación
Bachelor of Science in Computer Engineering
(4 años)
Calificaciones
Web Development Essentials
2012
A 32 hrs workshop conducted on October 2012 by the TipidPC (TPC) Training Team (Philippines). Major web development essentials such as HTML and Basic HTML5, CSS and Basic CSS3, Basic PHP+MySQL, Basic Javascript and Web Development Tools Integration are the highlights of the said workshop which at the end was used to create a simple website for knowledge application.
Networking Fundamentals with Subnetting
2012
A 16 hrs workshop conducted on September 2012 by the TipidPC (TPC) Training Team (Philippines). Training module consists a refresher course in Networking and Subnetting plus hands-on activities for knowledge application.
Contacta May G. sobre tu trabajo
Inicia sesión para comentar cualquier detalle por chat.
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