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$5 USD / hora
Bandera de NIGERIA
iyanaipaja, nigeria
$5 USD / hora
Aquí son las 5:27 p. m.
Se unió el diciembre 29, 2019
0 recomendaciones

Omobolanle D.

@gracieoct15

5,0 (6 comentarios)
6,7
6,7
100%
100%
$5 USD / hora
Bandera de NIGERIA
iyanaipaja, nigeria
$5 USD / hora
100 %
Trabajos finalizados
91 %
Dentro del presupuesto
91 %
A tiempo
14 %
Tasa de recontratación

Customer Service,Virtual Assistant, Content Writer

Proficient customer service executive with years of successful management experience who is dedicated and focused on ensuring customer satisfaction with timely assistance, helpful feedback and conflict management response to customer inquiries and queries, working as a team and building long lasting relationships. I'm passionate about creating brand success and ensuring customers are satisfied and happy. SKILLS • Excellent communicator who understand the values of listening and thoughtful responses. • Ability to reach solutions beneficial for both the customers and the company. • Ability to multi-task and meet deadlines. • Committed to providing information in an honest, tactful and memorable way. • Ability to learn quickly, think critically and a good listener. • Open minded to learn new things and new ways of thinking. • Ability to work independently and as a team. • Basic Knowledge of HTML and CSS.

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Portafolio

10982942
10982942

Comentarios

Cambios guardados
Mostrando 1 - 5 de 6 reseñas
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5,0
$20,00 USD
Congratulations for your entry in our contest! All the best in your freelancing career.
Data Entry
Graphic Design
Video Services
Web Services
Writing
Avatar del usuario
Bandera de Freelancer D.
@designsyd
hace 9 meses
5,0
$40,00 USD
Grace is one of the best, she is really good and her work is outstanding! We were very happy working with her. D.J. de Bruin
Translation
Article Writing
Article Rewriting
English (US) Translator
+1 más
Avatar del usuario
Bandera de Durk Jan D.
@vw6696473vw
hace 3 años
5,0
$40,00 USD
Grace is one of the best and delivers very high quality products. She made us very very happy. D.J. de Bruin
Translation
Article Writing
Article Rewriting
English (US) Translator
+1 más
Avatar del usuario
Bandera de Durk Jan D.
@vw6696473vw
hace 3 años
5,0
$50,00 USD
She was fast and easy to work wit and quality was great
Creative Writing
C
Bandera de Barry M.
@Calculatedst3ps
hace 3 años
4,4
$5,00 USD
I appreciate the work that Grace D. did for my project.
Proofreading
Ghostwriting
Article Writing
Article Rewriting
Content Writing
Avatar del usuario
Bandera de Dara B.
@darabre
hace 4 años

Experiencia

Customer Support Executive

PLR Hustle
feb 2021 - Presente
• Responding promptly to customer's inquiries and ensure that their needs are met. • Assisting new users on the platform. Maintaining an empathic and professional attitude towards customers at all times. • Acknowledging and resolving customer complaints. • Providing professional customer support and ensuring customer satisfaction.

Customer Support Executive

Hostnownow
oct 2017 - nov 2019 (2 años, 1 mes)
• Communicating with clients who have escalated issues and ensuring timely follow-up to verify and address the issues. • Collaborating with colleagues to develop ideas for better service to customers. • Answering calls, emails, chats professionally providing complete information about products, orders or obtain details about complains. • Working as a team to achieve sales targets. • Develop and maintain positive client relationships at all levels. • Maintain and update outbound calls.

Customer Success Executive

ST Hub
mar 2019 - oct 2019 (7 meses, 1 día)
• Respond to all enquiries from users via email, social media and live chat • Respond to inbound and outbound phone calls • Escalate thorny issues to the technical support team for fast resolution • Follows up with members of the technical support team on behalf of customers • Follows up with customers to assure them that their issue is being worked on • Maintain the self-serve Help Desk knowledge base • Highlight ideas for how to improve the product and services.

Educación

Psychology

University of Lagos, Nigeria 2010 - 2014
(4 años)

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Certificaciones

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