Primary Skills: Requirements elicitation, defining Scope of Work, technical writing, UML diagrams, User stories, sprint backlogs, Product backlogs, user manuals, workflows, UI prototyping, sprint backlogs, ER diagrams & Data-Analytics.
Secondary Skills: Incident Mgmt, Change Request mgmt, UAT, Database Testing, Manual Testing, Troubleshooting, Root Cause Analysis
Tools: Visio, Axure, ERP, CRM, Jira, VSTS, Sharepoint, SAS, SQL