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Owner/ManagerJul 2008 - Jun 2013 (4 years)
> Meeting with vendors and sales agents > Provision of basic computer/internet training, advice and assistance, leisure learning opportunities and a range of facilities to enable printing, scanning, typing, data burning, uploading, e-mail, gaming, and document and video conversion. > Provision of typing services, online research, research paper and creation of Powerpoint presentations. Managing the accounts payable, receivable systems, bookkeeping and accounting services.
Call Center AgentJul 2007 - Feb 2008 (7 months)
Responsible in providing customer service with exemplary performance and professionalism to assist clients in giving out the most current and accurate information that would cater to their needs. Target the statistics or parameters set in terms of Quality Assurance (QA), Accent and Conversational English (ACE) and Average Handling Time (AHT)
Process Engineering SecretaryFeb 2000 - Jul 2002 (2 years)
> General Secretarial Duties and performing various organizational activities > Management of Engineering Databases - Request for Eng'g Work, Modification Forms, and Capital Plan Authorization Requests. This work involves adding new entries to the database (Excel or Access), changing the status of entries and generating reports for distribution. > Control and Updating of Various Quality Documents - review and a update of large number of quality documents such as manuals, forms and reports.
Assistant Supervisor/DistributorJun 1999 - Apr 2000 (10 months)
Marketing Activities - engaged in selling Forever Living Products to various customers; continuous review of products’ beneficial effects through listening to various testimonies from customers. Planning and developmental duties – supervise and train prospective distributors; plan and schedule product marketing; attend product demo and business opportunity plan. Statement of progress – involves report generation of sales activities submitted to the immediate superior.