Nisanka A.

A highly qualified IT support professional with more than 5 years of experience in many aspects of application support and maintenance in information technology field including practical expose to handling of incidents and tasks in live environment align with SLA. Expertise in technically troubleshooting the client issues, and extensive experience in support and monitoring of live production systems. As a passionate Application support engineer with proven records of successfully engaging and interacting with business users and service providers across the globe. Strong background in Microsoft SQL, Data Analyzing, PowerShell scripting, Microsoft BizTalk Administrative support, C# Net Programming skills, Very good depth understanding about the MS and WebSphere Message Queue services, SQL Reporting Services ,HTML,PHP and Java scripting web technologies and also Microsoft Excel, Word, other Microsoft Windows Server Support in many aspects.