BIO
CCareer Objectives
I I would like a job where my analyticalskills and thetraining acquired in Information Technology, supported byinnovative decision-making and software engineering abilities willresult in development of new Technologies and Computer Systems,primarily Information Systems.
Employment History
§Sr. Executive - Dept. Of Technology (Applications) ::MphasiS BPO
Responsibilities include Software ServiceDelivery, Project Management, application implementation across theorganization (multiple locations). I was single-handedlyresponsible for setting up and managing a majorproject?€™s application implementation, supportand setting application service delivery procedures in place. Otherroles also include database management, tuning & maintenance,Managing the development of MIS, handling a team of .NETdevelopers. Weblogic Administration, ERP (PIMS - IncentiveManagement System) CRM (Business Process Management) Support.
November 1, 2004 ?€“ Till Date [MphasiS BPO,Bangalore - INDIA]
§Executive - Dept. Of Technology :: MphasiSBPO
Functional roles included assisting and supportingwith application implementation across the organization. Otherroles also include application Server Installation/Configuration,framing back-up policies for all the databases and servers part ofthat project.
July 01, 2004 ?€“ October 31, 2004 [MphasiSBPO, Pune - INDIA]
§Customer Support Executive:: Nov 28, 2003?€“ June 30, 2004 [MphasiS BPO]
Key functions included trouble-shooting hardware devices such asPort Replicators, Hubs, Wireless keyboards/mice for PCs/PDAs, andbiometric security devices for laptops.
Development Project Details
ASAI Objects
Client
Technology - MphasiS BPO ?€“ Bangalore
Developed At
MphasiS India Pvt. Ltd. (Bangalore)
Development Tool
VB .NET, C#
Database
SQL Server 2000
Duration
1 Month
Team Size
2
Description
The purpose of this project was to create and use DCOM todevelop a CTI-based application. This application was to pull updata directly from the ACD. Also, to evaluate the monitoring andcontrol of individual stations/queues using the DCOM objects.
Role/Responsibilities
Project Lead, Database Architecture Design, ApplicationArchitecture Design, ODBC Setup, Data Transformation ServicesDesign (DTS), Application Development
proSolutions v1.0 & v2.0
Client
MphasiS BPO India Pvt. Ltd.
Developed At
MsourcE India(Pune) & MphasiS BPO India Pvt. Ltd.(Bangalore)
Development Tool
VB.NET, C#, Active Server Pages, XML
Database
SQL Server
Duration
6 Months (Approximately)
Team Size
6
Description
An information system
Area of Expertise
Specialization
Information Systems
Server Operating Systems
Windows 2000/2003 Server
Java Technologies
Weblogic Administration, Weblogic Workshop
Development/Programming
C++, ASP.NET, VB .NET, C#, T-SQL,XML
Databases
MS SQL Server 2000, MS Access 2000
Other Tools
Blue Pumpkin (WFM)Administration, Teleopti (WFM) Administration, IISAdministration, Configuration, Macromedia Dreamweaver, MacromediaFlash
Functional/ Behavioral Skills
Analytical Skills, Team Player/Builder, Goodknowledge of SDLC, Systems Analysis & Design