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Project for Richa C.
“Perfect writer. Delivers work in the promised time with high quality research. HIGHLY RECOMMENDED!!”workingPhoenix 11 months ago
Project for Richa C
“She is new on the platform. So, I wasn't expecting much from her but to my surprise Richa Delivered work perfectly earlier than the deadline and her work was professional and just as I expected. She is HIGHLY RECOMMENDED!!!”workingPhoenix 1 year ago
Senior Business AnalystNov 2006 - Mar 2011 (4 years)
Providing off-shore BA support for US based Client. Work at Client’s site (onsite deputation) when required Requirement and Impact analysis, Design Document creation, coordinating with customer and offshore tech team till project deployment. Creating Test Plans, Test Specifications, Test Cases, Traceability Matrix, Test Summary report. Executing Unit, Regression, Integration and System Testing (offshore / Client’s site). Leading a team for creating content for Knowledge Management Portal
Business AnalystAug 2005 - Nov 2006 (1 year)
Responsible for providing off-shore BA support to the US based client. Requirements gathering, analysis, functional design and improving the QA process. Designing customization strategy for every release involving effort estimation, testing and implementation strategy, review and impact analysis.
Sr. Exe. CommercialJan 2005 - Jul 2005 (6 months)
Managing Branch operations, Supervising C.S.D., Medical Network and Renewal Chasing teams. Monitoring and controlling all workflow processes to ensure complete adherence to Company Guidelines and Service standards, in terms of accuracy and efficiency for all Business Channels.
Asst. Branch SupervisorMar 2003 - Jan 2005 (1 year)
Responsible for complete management of 6 Satellite Branches. Medical, Non-Medical and Financial Underwriting with scrutiny of other special report cases. Branch TAT control for all stages of policy life cycle. Control of Policy Servicing issues / Revival Campaigns / Undelivered policies / Cheque Dishonors / Refunds / Claim settlements / Customer complaint resolutions.
Executive Corporate PlanningAug 1999 - Mar 2003 (3 years)
Joined as HR Executive, promoted to above position, reporting directly to Managing Director. Responsible for National Co-ordination of Corporate Office and branches, ensure immediate corrective action, quick feedback. Providing Dealer Network Support and Exports coordination with Country office / Foreign distributors & with OEM parties. Planning for advertisements, technical manual publishing, website development, brochure content etc.
Masters in Business Administration1997 - 1999 (2 years)
Bachelor's of Science1993 - 1996 (3 years)
AIII member (Associate) of Insurance Institute of India, Mumbai. (2007)level I, FLMI
Fellow, Life Management Institute (FLMI) designation program for Insurance
Level I - LOMA (2006)Life Office Management Association
Level I Life insurance certification used by American Insurance companies and many other companies in the world.
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