Live2Support, a pioneer in Live Chat Service industry, serves as an offshore extension to companies around the world by providing them complete Outsourced customer support solution with a reliable channel of communication interchange through value added service delivery on two platforms:
• Live chat services • Email handling services
Our state-of-the-art office and IT infrastructure supports 24/7 operation. Expertly trained and qualified customer service reps can provide your customers with the highest brand of Live chat service and Email support. We have the expertise to control scale with complexity.
We have adequately skilled and richly experienced resource pool of English, Spanish, French, German and other prominent global language speaking operators. We customized our services as per the requirements & Business need of our Customers.
We seek more details on expected number of chats/traffic estimate on websites, skill set of support executives etc. On getting the requested details we shall provide you cost effective proposal, along the working dynamics of our support outsourcing program.
I have an experience of 4 years in an International Organisation wherein I have assisted customer related to buying a new services and products and to provide the best customer experience. I handle 3 multiple chats currently. As far as the Customer satisfaction percentage is concerned, my score never dipped below 90 which is consider the best in Customer service sector.
I know that I am don't have as many years of experience as the other candidates but I can assure you that I can offer my drive and passion towards excellence. I make sure that I excel in everything I do and meet and/or surpass what is expected from me. I am very much committed to any task at hand and it is one of my values to finish whatever i have started. Apart from my determination to excel, my passion on this field is undeniable. I know that passion and drive for excellence in anything is a key to success
I have worked experience as a data entry specialist wherein I was asked to collect information and put it in an excel format. I’m also a part time research assistant at Silliman university. I am also a live chat customer support for proxies. It involves email handling for ticket proxies, troubleshooting, replying customers needs , and providing IP addresses. I can type 40-45 wpm with accuracy.
I've undergone trainings and seminars too. These are: PCCI training (wherein my communication and typing skills are enhanced), tour guiding seminars at Silliman University and Research Writing seminar.
I believe I am best fit for the job because I am a hardworking person. I make sure that I've done my task on time. I'm also flexible. Flexible in the sense that I could mingle with different personalities and interest. I'm humble since I've respect everyone's ideas. And if given a chance I would gladly apply all my knowledge, values and skills in your humble office.
Please contact me at your convenience. I thank you for your consideration, and look forward to hearing from you.
Hi, i am interested to work for you as Virtual Assistant.
I am results-oriented and self-motivated person and can definitely deliver to the task that hand. I couldn't be more excited to start working with you.
I'd be more than happy to be interviewed on your most convenient time should you have any questions. I look forward for your kind consideration on this application.
I am US based with mornings open Mon-Fri. My experience and work history is based in customer service and with the use of a call back system as well as experience in Google Docs. I have no problems being contacted online or by phone and would like to get more direct online work experience.
Thank you
I am a self- programmed, motivated, committed and a dedicated team player who has an unquestionable integrity and strives for perfection, in which always gives off a tremendous result. I possess excellent interpersonal skills and maintained a positive attitude and outlook.
With over 5 years of experience in the Virtual Administrative/Customer Service Industry, I have been driven to carry-out nothing less than an exceptional work ethics and performance in any given tasks with my high level of administrative support. Throughout my experience I have gained significant values and training as to how to function effectively and efficiently in any given work capacity. I am confident that I possess the exact characteristics that you are looking for in a Virtual Assistant.
Skills
I am proficient in Microsoft Office Suite and various other computer applications. I possess excellent interpersonal skills, communication skill (written and verbal), Excellent Telephone operation, Internet Research and exceptional Customer Service Skills with high level of multi-tasking skills. I am able to type 60 WPM.
Experience
I have worked as a Senior Customer Service Agent, Executive Administrative Assistant,Executive Virtual Assistant where I was responsible for various amount of administrative tasks as well as to manage Managers and Directors Calendars.
I have worked in the capacity of an Executive Personal Assistant, Administrative Assistant and as a CSR.
I am looking forward to hear from you.