Self-reliant and enthusiastic professional with two years of experience in the field of customer service with in-depth knowledge of customer service principles and practices. Demonstrated ability of providing assistance to clients in various aspects and troubleshooting various arising problems. Specializes in delivering online support to the clients in a professional and organized manner as a result of strong customer service background. Determined to implement earned skills and knowledge for working efficiently and productively.
Over 10 years experience as a Bilingual Executive Assistant
Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserving executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintaining executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
speaking for the executive.
telephone; answering or directing inquiries.
Maintaintaining customer confidence and protects operations by keeping information confidential.