Hi,
I have a total BPO experience of more than 15 years. I have worked with companies like Dell, Accenture, Sutherland, TCS, Wipro and few others. I have worked with almost all the ISP processes in the U.S like AT&T Bell, Hughes, and AOL. I am an expert at troubleshooting all windows OS (including win 10). Also have good experience in troubleshooting connectivity issues (wired and wireless), printer installation and troubleshooting.
Also have through experience in virus and spyware removal & modem and router connections. I have also worked with some banking processes like Barclay’s credit card, business banking so I have good experience on banking processes as well.
My detailed resume is attached herewith for your reference.