• More than 6 yrs of experience in large-scale enterprise wide as project lead, consultant, System Administrator and Corporate Trainer.
• Worked for different verticals/domains/industries like, Telecommunications, Insurance Sector, Offline Documentation and Corporate Trainings.
• Completed “Microsoft Certified Professional” Certification from Microsoft Inc, USA.
• Completed “ITIL v3 certification” from EXIN from Karrox, Mumbai Center.
• I have built an end to end HR Dashboard using purely Advanced Excel Macro.
• Also created various Macros for the project for Data filtration, reporting, which is extensively used in project to save time and error free delivery?
• Lead the team every year in Compliance and Quality of the work and yielding 100% Quality delivery to the client and got various appreciation letter.
• Hands-on experience in different MS Office product at expertise level including MS Word, MS Excel, MS Power Point and MS Access. Also on various Operating systems.
• Hands-on experience of Implementing ITIL framework at different management level including Incident Management, Change Management, Problem Management and raising Work Orders and handling the Service Desk staff.