Cloud VOIP setup + Call Center Solution for a new call center

hi, What I can offer is: To setup a VoIP PBX in the cloud. To setup call recording in the VoIP PBX. To setup an agent panel for the agents to login to the queues and take the calls. Setup VoIP phones based on WebRTC (just needs chrome or firefox browser installed on the client). the benefit of the above setup will be that you will have almost zero configuration client setups. kindly let me know if we can have a little chat about you project to better understand the project. regards,

**Expert with sample on running projects** Hi there, A bit about me, I am a Senior VoIP engineer with recognized strength on advanced Communication Solutions based on different platform such as Asterisk, as well as deep voip understanding in packet level and wide knowledge in Telecom Industry. I have done over 150 VoIP setups either for call centers, termination platform, office pbx and also advanced large scale setups. As a sample of my work I have just finished my last two projects in October, both for call centers in US, (Nevada, and Florida). We setup call center servers in cloud and agents connect over internet, features like Do not Call lists, Call Recording, and Web based phone access are normal task and I've more for you. Since I've signed NDA, can't share here in my bid, but demo over team viewer is possible. Please contact me for details and demo. Regards.

Hello, I've already deployed callcenter crm on cloud. Here is an summary that my system had been deployed. 1. Hardware: Cloud VPS on DigitalOcean 2. PBX: asterisk 11 + freepbx (latest) + fail2ban (protect server from hacker ) 3. CallCenter CRM _ CRM coded in PHP. It can be customed as your request. _ Click2call ( make call from click on button on crm ) _ Popup ( when call go in to PBX, it will pop up on agent screen phone number ). If that's existed contact --> show that phone information. If it new phone number, agent can add to database _ Reporting : talk time, handle call report, .... _ Call recording: Can hear record directly on crm or download to pc I will show a demo if you interesting with it. Best regards, Vu Le

A proposal has not yet been provided

5 years system administrator and a vicidial expert, with relevant experience and specialization on Linux maintenance. Expert on installation and configuration on Single and Cluster via Host and Dedicated/Physical Server like: Vicidial server, GoAutodial, Elastix, FreePBX, Asterisk, VOIP server, email server and Window server. Wide experience on vicidial for good maintenance and on scratch installation. Also on live support of the system and handled almost 30 call center company as system support engineer with almost 1000 seats call center system.

A proposal has not yet been provided

A proposal has not yet been provided