Customer Service (Great English Needed)

$8-15 CAD / hour

Cerrado

Publicado

hace más de 2 años

$8-15 CAD / hour

Job description One Janitorial is a Janitorial Company that has been consistently for over 10 years now dominating in its industry and continues to grow across North America. We have a strong culture and as we continue to expand we are seeking a motivated Full-Time Administrator to help our Service Team that matches our companies values and the great community. We're looking for someone who can work independently and complete tasks on time but can also work extremely well in a team-based environment. Responsibilities and Duties: General Administration Work Answer Phone & Transfer Calls Input Lead Calls & Schedule Appointments Calling Clients and Submitting Tickets Collect and Negotiate Financing Agreements Part of "On Call" After Hours Rotation Setting Up Interviews Etc Etc Requirements: Must have strong written and verbal skills Must be very fluent and clear speaking in English Have a minimum 2 years in Administration Able to Work After Hours Paid On-Call (Approx. 4-6 Days /Month) Follow instructions & complete tasks with minimum supervision Have a High level of attention to detail & excellent time management and organization skills to complete daily tasks and meet deadlines Proficiency with both Microsoft Office/Google Products is considered an asset Must have a high level of energy and not let frustrations get the best of them Must be adaptable, dependable, and willing to implement new solutions and processes in alignment with our core values and goals. What would help you succeed: Having 2-4 years in the related job role 1-2 years experience with vetting and hiring high-level positions Background in Collections or AR roles Have experience dealing with people from all over the world High tolerance and great patience Intelligent and quick thinker with problem-solving High level of reading and writing skills Our hours are 8 AM - 430PM Monday to Friday, With some after-hours emergency calls. Additional Perks: 2 weeks vacation to start Team building events and team lunches. Great team environment - All work completed very collaboratively. Educational seminars and events. PLEASE ATTACH A RESUME AND VOICE RECORDING. & Complete The DISC assessment

Customer Support

Customer Service

Virtual Assistant

ID del proyecto: 31910615

Información sobre el proyecto

26 propuestas

Proyecto remoto

Activo hace 2 años

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26 freelancers están ofertando un promedio de $12 CAD /hora por este trabajo

@mohamedBJ

Hi I am an experienced virtual assistant and can start right away As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. Still not sure I am the right freelancer :) Here are some reviews my previous clients left me ## Mohammed did a really great job, he is able to work without supervising, and delivering on time ## ## He is not making empty promises and working with him was a breeze ## ## First day with Mohammed, 3 tasks approached almost instantly, quickly turned around at impeccable quality. I am satisfied with his performance. He is willing to learn, and ambitious to deliver satisfactory results. I recommend ## ## Was great working with Mohammed, great attention to detail and also happily edits and makes a correction to make sure the work satisfies the customer 100%! Will hire again ## ## Worked hard. I asked him to apply for jobs for me, and I started getting interviews and soon I will start a new job, so it worked! ## ## Great to work with. This ongoing role went from 20 hours to 50 hours a week and he handled the work with ease and reliability ## Here are some of the services i offer -Virtual Assistance -Web research -Email Handling -Social Media Management -Customer Support -Data Entry - Any other task the client needs done :) Hope you will consider my application Looking forward to working with you

$8 CAD en 40 días

5,0

(14 comentarios)

6,0

@hebathomas

Dear potential employer I understand that you are looking for a superb Telemarketer to call and to set up appointments. I am the most suitable person for the job because I have over ten years’ experience working in the field of Telemarketing and two years working in a Call Center doing cold calls for companies like AT&T and many others and is excellent in setting appointments. Plus I have done a couple of telemarketing jobs on here with excellent reviews and will do the same for you. I speak fluent English as my native language. I am hard working and very committed to any task given to me. I know you will be very satisfied with the work I do and will be an asset to you if chosen. I have many satisfied clients on here and would love to make you one of them. Thanks in advance for the opportunity. I look forward to hearing from you. Best Regards Heba Thomas

$12 CAD en 40 días

5,0

(13 comentarios)

5,6

@malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Email/Ticket handling In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks, Malba

$15 CAD en 40 días

5,0

(20 comentarios)

5,1

@Charlton2011

Hi, I am a tech savvy native English speaker who has exceptional communication skills both written and verbally. I am highly reliable, flexible, detailed-oriented, learn new tasks very quickly, time sensitive and able to work on initiative. This is the perfect job for me as I am team player who is exceptional at multitasking, have a keen sense of business operations and able to adapt to new changes quickly. My experience includes but are not limited to the following: * Wordpress website development (basic - intermediate) * Shopyify ecommerce (advance) * Microsoft office * Email/live chat support * Database admin (Windows server) * Remote desktop assistance * Quickbooks accounting * Project management * Data entry * Business operations * Web research * CRM (PipeDrive) * Please inbox me so I can upload my resume, voice recording and complete your DISC assessment as soon as possible. I welcome the opportunity to further discuss with you on how I may bring added value to your team full-time. I appreciate your consideration and thank you for your time. Regards, Charlie

$10 CAD en 40 días

5,0

(7 comentarios)

4,5

@Sahora1

I'm ready to work with you as a customer service. I have read the description carefully and I can work in this position because I'm totally free and I'd love to work. Contact me to send you my CV.

$12 CAD en 40 días

5,0

(1 comentario)

2,4

@rukayatabikejim2

My name is Rukayat,I am a freelancer,I have five years experience in customer care service,I have read your project needs and with my efficient knowledge I can complete your project smoothly in given times, I am a workaholic and skilled enough to carry out all your projects successfully.I am open to negotiation and discussion,A trial will convince you, waiting to hear from you soon. Thanks.

$12 CAD en 40 días

0,0

(0 comentarios)

0,0

@Mungral

I cannot attach any file with my bid since freelancer.com does not support this uploading options. Please reply so that I can send you the required items.

$15 CAD en 40 días

0,0

(0 comentarios)

0,0

@greetnicole

Dear prospective client from Canada I read your project details and understood you need a customer service representative for your business. I will be delighted to take up this role for you. I have worked in similar role in the past and have developed the needed skills to succeed in similar roles.I speak impeccable English and available to work during the stipulated time. I have my own headset and excellent internet connection as well. I am available to start as soon as I'm awarded the project and can work long term if you need me to. I will send my resume and a voice recording as soon as you contact me inbox I look forward to hearing from you soon. Kind regards. Faith.

$12 CAD en 40 días

0,0

(0 comentarios)

0,0

@MayNyaradzo

I have a total of 6 years work experience in this field and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the phone and emails. In my previous role I used set appointments for real estate agency over zoom and on calls. I handle objections well and I can resolve customer problems, give sales pitches and take accurate notes of conversations with customers also helping with retentions for the company. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls daily. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.

$9 CAD en 40 días

0,0

(0 comentarios)

0,0

@RomiaN98

Greetings, I have gone through your post and, I'm very confident to work on this project as I Have been working as a customer care and sales agent 2 years in Vodafone UK which is well known for its strict standards of customers happiness not only satisfaction. I showed a remarkable performance in all my KPIs targets and sometimes overachieved my sales target. If you know how sensitive the English people are you will know how careful you need to communicate with them to make the interaction successful, taking in consideration the average handling target that needs absorbing calls as much as I can . I used to absorb up to 35 calls daily in 8 working hours. To sum up, All customer service duties I mastered in the last 2 years, So I believe I'm the best matching to that job. please go through my profile and portfolio. Looking forward to your response, Thank you.

$12 CAD en 40 días

5,0

(2 comentarios)

0,0

@ahrahulbabu

Hi, I am an expert in customer service and can start immediately. I can do this project for $8 per hour. I am a professional with four years of experience in customer support and I am an university graduate in Information Technology so that I can handle any kind of software. I am offering customer support, customer service ,phone handling, Email handling, Chat support ,Virtual assistance and other tasks (as per client need). Hope you will consider my application. If you award me the project. I'd be very happy to discuss this further and get started for you as soon as possible. Thank you.

$8 CAD en 40 días

0,0

(0 comentarios)

0,0

@mnelson94

Hi I have the perfect Customer Service Agent in my Call Center that is an expert with years of experience, she is ready to work on this Campaign for you. She speak fluent English and we can start immediately. We are looking forward to working with you long-term. Thanks for your time.

$15 CAD en 40 días

0,0

(0 comentarios)

0,0

@Cadaobi

I am Adaobi and I am Nigerian. I am excited to be applying for this position as advertised. With my experience in sales, communication and strategy development, I would welcome the opportunity to be your company's new Customer Service Superstar. The job advert stresses the need for a good communicator that will provide great service in the interest of the company. My communication tactics are legendary. Through my career, I have developed the ability to hone in on clients needs, develop a relationship that motivates. When situations arise that involve customer confusion or dissatisfaction, I remain calm, analytical and persistent. You are looking for a problem solver and I am able to pay attention to the details in company policies while delivering on tasks and improving customer experience. I am available to commit full time to this opportunity and I look forward to discussing with you further. At this time Freelancer does not support attaching documents to Proposals and It would be great to get your response so that I will be able to send all the document that you need. Thank you for considering my application.

$12 CAD en 40 días

0,0

(0 comentarios)

0,0

@mdkaiyum7798

Hello dear, At fast thanks for your project. I hope you well. I read your project details carefully. And then, I decide that i wanna do your job. If you select me then i want to do your project. I'm a expert on your project. I think i'm a best candidate in your project. I have 3 year experience on this work. Before your project i have complete many project on this site and another website. They are full satisfy on my work. I hope i can satisfy to you on my work. So, please select me for your project and see my experience. Some miracle waiting for you on my work. Best of luck for you and your Business. Have a good day. Thank you again.

$8 CAD en 40 días

0,0

(0 comentarios)

0,0

@LolaAsh876

Hello there! I am well rounded in the administrative department and readily available to work. Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule. I am available 24/7 and will always go the extra mile to get the job done with my accuracy and well mannered behavior. Why me? Creative Bubbly Efficient Accurate Extra fast delivery Quality assured Time-saving Low rates Complete data security Deliver on time Please send me a message so we can further discuss your details

$13 CAD en 40 días

0,0

(0 comentarios)

0,0

@adesoderuthobase

Hello client My name is Ruth I havr read through your project and i will very much love to work with you. I am an experienced admin officer and an efficient worker who can work under any tension or pressure and still deliver. I look forward to more details from you. I am open for negotiation Thanks Ruth

$12 CAD en 40 días

0,0

(0 comentarios)

0,0

@SachingowdaMS

We are a BPO located in US & India with a team size of over 300 serving over 15 clients across the globe in various verticals such as customer service, tele sales, and also other BPO segments such as digital marketing. Our proactive approach has helped us win the best call center for the year 2021. Some of the benefits of outsourcing to us as a business vendor rather than freelancing are mentioned below. 1. Expert team- All our resourced carry immense work experience and work etiquette to ensure there is no deviation in the expectation from your firm as well as your customers. Their robustness and timely approach will enable the customer satisfaction to its core. 2. BCP- Our business continuity plans ensure there are no deviations at uncalled situations. This includes 14% buffer compensation at no cost, Best in class infrastructure, work culture will ensure that the employees are always enthusiastic and in positive note thus keeping a long lasting relationship at both ends. 3. Hourly process reports, day level process, login reports, weekly reviews, metrics such as AHT, pick %, FCR, utilization, CSAT, CEF, NPS will be tracked and forecasted at regular intervals which will help with predict and act for the future situations. Summarizing the above points, I believe it will be a great opportunity to grow along with you Hoping for a positive reply from you

$12 CAD en 40 días

0,0

(0 comentarios)

0,0

@hadiraayub51

Hai! This is Nur Hadira from Malaysia, I'm professional person and I have more than 3-year experience in financial department and I also have degree on Banking institution. So, if you seeking for great person on customer service I am the right person for you. Please do contact me for further information about my work. Thanks and regards.

$12 CAD en 33 días