CRO | HINDUJA GLOBAL SOLUTIONS | 18-04-2016 TO 24-04-2017
· My role
· I Was handling the product of taj hotels membership speak to asthe customers about the product explain them brief about it and if they have any quires regarding the product clear them and do the need full
· data entry work in excel format
· Arrange the data in in effective format
Key responsibility
. To fallow up the customer and take the details and close the sale
. Handle customer problems with regards to the product
. Guide the customer how best he can utilize the product
. To take the any referral details
. If any customer logins in any social media to check the product details call him and explain the details of the product in elaborated way
SALES
Handled100 + customers interactions per day giving detailed, personalized, friendly, and polite service to ensure customer retention
Memorized all company products and services to be able to answer all the customer questions quickly and efficiently, and make relevant up sells
MY ACHIVEMENTS
Awarded as the best lead generator on the floor for the month of June 2016 at Hinduja Global Solutions