Personal Assistant + Phone Sales/Support - Australian or Neutral Accent - Guaranteed Hours
$2-8 AUD / hour
Cerrado
Publicado hace más de 10 años
$2-8 AUD / hour
I am looking for a Personal Assistant to work guaranteed and consistent hours on a permanent basis. As the role will require sales and customer support phone calls with Australian Clients I would like the applicant to have an Australian or Neutral accent (no accent).
I'm looking for someone to start working 4 hours per day, Monday to Friday, on Australian Eastern Standard Time. This time will be split into 2 blocks: 2 hours from 9am to 11 am AEST and 2 hours from 3pm to 5pm AEST. Guaranteed hours means you can bill me for the time we've agreed upon every day, even if I don't have any work for you (although I will likely always have work for you).
If the work goes well I would like to further increase the hours to full-time or near full-time in the future. All hours will be tracked.
I am looking for someone I can work with permanently.
I run a successful ecommerce business, and am researching and starting others. You will learn a great deal about entrepreneurship, running a business, online marketing, sales and more.
Duties will include:
- Regular liaison with myself over skype and email
- Phone calls (sales, customer service, customer support,following up, feedback, surveys)
- Processing orders: checking order details, checking payment received, placing order suppliers, checking prices, checking delivery times, checking delivery costs, checking orders are received.
- Managing customers in CRM - processing through sales funnels
- Sending emails on my behalf: Sales, customer service, customer support, communication with supplier
- Customer Service via Live Chat on the website
- Customer Support
- Blog commenting
- Hiring and managing other outsourcers
- Scheduling meetings
- Data entry
- Other duties
I will provide training for all tasks.
Honesty is essential. We understand mistakes happen and will work towards improving and fixing mistakes. We will not tolerate any dishonesty whatsoever.
If you do not have excellent written and spoken English, and are not comfortable making phone calls (over Skype or similar) then you should not apply for this position. I will provide skype credit.
Must have a reliable internet connection! You must have internet access and be available during all working hours.
To apply for this position, please start your application with the words "Entire description read", and provide a description of my requirements in your own words. Please also include a recording of yourself speaking in English of 30 second length or longer (this can be you talking about yourself or something you are interested in, it doesn't really matter - I just want to hear your level of spoken English and your accent).
Remember that I am looking for someone with an Australian or Neutral accent.
You can very easily (and for free) record a short clip of yourself speaking at [login to view URL] (100% free, no setup or sign up required), and send me the mp3 in your application. Or you could also use a phone call you've completed for another client.
If you have any questions please include them in your application and I will answer them.
Thanks
"Entire description read" Hello randel,
I have gone through the details you have mentioned in the project description, I am capable of performing the work effectively and efficiently, Also let me know if you need to see the more details, thanks
Entire description read
Hi,
I have over 10 years experience in Customer Service. I have been doing presales and after sales phone support, Email support, live Chat Support, order processing and other customer service processes for a UK based company and can assure you quality work.
I would like to share my skills and impart my knowledge for the success of this project.
Im available for full time work and im flexible on the pay.
Please let me know where should i send my voice recording as i cannot attach it here.
Looking forward for more information on the project and ready to start immediately. Im available on Skype.
Thanks
Lux
Hi, My name is Neranjan. I have gone through your requirement. It seems easy for me to work on this project. i am very much interested to start this project right away. I am ready to discuss more about the project. I am offering you the minimum budget for this project. Look forward for your response and seeking a chance to work with you. Thanks
Hi,
Job requirements in my own words:
- Regular communication with the employer over skype and email.
- Order management: Process the orders by checking the order details and payment received, place order to suppliers, check on prices, delivery time, delivery costs, orders received.
- Manage customers in CRM- process via sales funnel.
- Live Chat on website
- Customer support
- Phone calls to sales team, customer service, customer support, surveys, feedback and following up
- Hiring and managing other outsourcers
- Scheduling meetings
- Data entry
- Miscellaneous
A few things that make me fit for this job.
Round the clock access to internet.
Eye for details
Putting all the actions into words.
Multi-tasking.
Perfect language.- grammar, style and tone of mails.
Quick and accurate response to mails, pings and other communications.
Update the events and other actions on calendar.
Report to you about the proceedings as per your requirements.
Do let me know if I missed out anything in particular.
I am comfortable with the timings. You can rely on my swiftness at work. I have good net and computer speed. I can communicate with great English in written and speaking. Do try my work.
I am sorry to inform you that no files can be attached in the bid. So, please find the mp3 voice in the previous project bid- http://www.freelancer.com/projects/4933397.html.
Thanks & Regards,
Poornima M Malagi
Hello,
I am new to freelancer.com but have 3 years of customer service experience and a total 5 years of IT exp in HP.
Request you to give me a chance.
Thank You,
Gururaj JS
Entire description read
Hi There,
My name is Sasha and I reside at Hyderabad, India. The project posted is very appealing to me as I am well versed with most of the duties listed and I feel working with you will help me better my skills and acquire new one's too.
From the description provided, I understand that you are looking for someone with very good communication skills both written and verbal, who can take on the role of a customer service and sales professional, perform various admin support duties like drafting and sending out e-mails, data entry, scheduling meetings and many more tasks on a need basis.
I believe I will be able to do complete justice to the work at hand as I am an expert in excel, word, power-point and have a whole lot of experience in data entry, online market research, preparing business presentations and various other admin support activities. I do have very good English skills and have also done a fair bit of content writing.
With sales and promotions, I have done a lot of online research and built databases of companies and individuals for bulk e-mail campaigning. I can also market services on various social media - facebook, linkedin, pinterest and twitter etc apart from bidding on freelance websites to get more clients. I have basic knowledge of hootsuite, apsense and IBOtoolbox as well and a whole list of facebook groups where we can promote our services.
P/S: Please send me a message so I can attach the voice recording.
Regards
Sasha
Dear Sir/Madam,
I would like to submit my application for the position of Sales representative/Personal Assistant in your company, which was advertised in the internet.I consider that my qualifications and my previous experiences match to your Personal Assistant/Sales representative requirements.
In my prior career I worked in different sales job positions and departments. I have extensive experience as a sales man, Sales representative, and in different industries such as- Services (B2B), Grocery, Banking and Financial Services.
My enthusiasm to work for your company as a Personal Assistant/Sales representative is enhanced by excellence of your company brand name, and to become a key component of your company’s sales department.
I am excited about the position and look forward to meeting with you. Thank you for your time and consideration.
Sincerely,
Charliemen Ruña
Entire description read. You require a person who has the following:
1) A neutral or Australian accent.
2) Who can do "customer service" support via phone, chat and/or email communication. This includes any elements about customer service like sales, follow-ups, surveys, both inbound and outbound, etc).
3) Who can work according to the split time (between 9am-11am AEST and 3pm-5pm AEST)for a total of four hours a day for now.
4) Who can do other administrative and clerical tasks like processing orders, data entry, schedule meetings, etc.
5) Who would like to learn more about business processes and grow with you.
6) Who is very trustworthy.
7) Who is experienced in talking on the phone with clients.
8) Who has a reliable internet connection.
9) Who is available during business hours.
I am Maria.I have been a technical support for 6 years in Convergys handling AT&T Internet services/U-verse residential customers for both email and voice. I also upsell TV channel subscriptions before with them. Eventually, looked for a real deal job, got my CCNA certification and took the Fault Management Assistant position in PLDT (a local Telco/ISP). Then, at TPG/Pipenetwork. I worked there as a Service Assurance Engineer/Escalations Coordinator. The same functions when I was with PLDT but it involves more work and talking to Australian-based technicians, government and corporate IT clients. I hope my credentials would be enough for you to consider me for this position.
with more than 5 years of experience. I-m capable on working in an open schedule knowing as an assistant have to have the time, the tools and a very gtood attitude. I think I-m a valuable asset
ENTIRE DESCRIPTION READ
Good afternoon,
I have read your description and I am pretty keen for the job.
My name is Dylan and I am currently on Convalescence Leave with a broken ankle. This has rendered me immobile for up to 4 months. I would like to do something constructive with my time and working for you could be the avenue I want to explore.
I can assure you my spoken English is as good as my written. I was borin in Rosebud, Victoria and I am currently residing in Brisbane.
I look forward to your reply.
