Hey!
We are a contact center located in Mexico(2 hours from the border) with fluent english agents with no accent problems. All our agents have lived in United States, they understand the american culture.
Our center has 8 years experience in
Customer service, sales, app setting, app generation, tickets, tech support, critical clientes, collections, etc.
We will hire the person and you will be in direct control of him/her.
This is better than having a home based agent since we can monitor his/her performance, provide reports, give feedback/training. We also assign a private desk and computer to the agent, that way we guarantee maximum performance! One of the benefits is in case you want to add more agents we can quickly do this by hiring agents with the profile you require!
Chat me if you would like to have more information, im sure we could be a great option.
Have a great day.