Find Jobs
Hire Freelancers

Looking for Technical Support Representatives

$8-15 USD / hour

Cerrado
Publicado hace alrededor de 1 año

$8-15 USD / hour

PREFERS FREELANCERS FROM THE PHILIPPINES AND LATIN AMERICA We are in need of technical support representatives who specialize in software support. The ideal candidate should have experience in troubleshooting software-related issues and providing solutions to clients. We prefer support through remote access, so candidates should have the necessary tools and software to provide remote assistance efficiently. The project is expected to last for more than two weeks, so we are looking for candidates who are available for an ongoing commitment. Skills and experience required: - Strong knowledge of software support - Experience in remote assistance - Excellent communication skills - Ability to troubleshoot and provide solutions to clients' issues - Availability for a long-term commitment
ID del proyecto: 36416450

Información sobre el proyecto

36 propuestas
Proyecto remoto
Activo hace 1 año

¿Buscas ganar dinero?

Beneficios de presentar ofertas en Freelancer

Fija tu plazo y presupuesto
Cobra por tu trabajo
Describe tu propuesta
Es gratis registrarse y presentar ofertas en los trabajos
36 freelancers están ofertando un promedio de $11 USD /hora por este trabajo
Avatar del usuario
Hi I have 4yrs providing technical support and can start right away I can do this project for $ 5 per hour Kindly contact me so that we can discuss more . You can take a look at my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you
$8 USD en 40 días
5,0 (14 comentarios)
5,9
5,9
Avatar del usuario
Hi, Good day. I am excited to apply for the Technical Support Representative position at your company. With my strong knowledge of software support and experience in remote assistance, I believe that I would be a valuable addition to your team. As a technical support representative, I have demonstrated excellent communication skills, both verbally and in writing. I am able to convey technical information to clients in a way that is easy to understand, and I am always patient and respectful when dealing with frustrated clients. Furthermore, my ability to troubleshoot and provide effective solutions to clients' issues has helped me to build a strong reputation for delivering quality technical support. I am highly committed to providing exceptional service to clients and am willing to go above and beyond to ensure their satisfaction. In addition, I am available for a long-term commitment and am excited about the prospect of working with your company for many years to come. Thank you for considering my application. I am excited about the opportunity to bring my technical skills and experience to your team as a Technical Support Representative. Sincerely, Debashish Das
$8 USD en 40 días
5,0 (3 comentarios)
1,6
1,6
Avatar del usuario
Hi, I'm ready to proceed with it ASAP. Please initiate chat so we can discuss and start immediately. Waiting to hear from you soon Thank you
$10 USD en 40 días
5,0 (1 comentario)
1,7
1,7
Avatar del usuario
Hello Siddharth B., I look forward to the opportunity to further demonstrate my skills and build a successful partnership with you. Regards, Aqib
$15 USD en 7 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Over 15 years of extensive experience in designing, implementation, management & successful delivery of IS Services with expertise ranging from pure technical foundation/troubleshooting to project management to operational capacity management. Track record of implementation of change management, processes, procedures, standards & solutions for multi-cultural organizations (manufacturing, Pharma, & FMCG) Skill Highlights/Expertise ERP Module Implementation – Exchange server 2010 IT Equipment Procurements windows 2012 DC&Active Directory - Budget Planning - All Servers Implementation - SQL Database - ITSM Policy - Leadership/Motivation – Communication – Training & Presenting
$12 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Dear Client, I am thrilled to have the opportunity to submit a proposal for your product support needs. As a product support specialist with 5.5 years of experience, I am confident in my ability to provide exceptional support to your customers and contribute to the success of your product. My approach to product support is rooted in excellent communication and customer satisfaction. I have experience working with diverse customer groups and a proven track record of resolving complex issues in a timely and efficient manner. I believe that clear and concise communication is the key to building trust and long-term relationships with customers. In terms of my skillset, I have experience in Tech Support, Prod Support, and Consulting, and I am comfortable working with both technical and non-technical stakeholders. I am also familiar with various support channels, including email, phone, and chat support, and have experience managing and resolving support tickets through various platforms. If awarded the opportunity to work with you, I am committed to delivering the highest quality of support to your customers. I am available to discuss this proposal in further detail and answer any questions you may have. Thank you for considering my proposal, and I look forward to the opportunity to work with you. Sincerely, [Your Name]
$10 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Please give me this project as i am a dynamic young man with pleasant personality and having good experience in this field of project making, filling data etc. I find myself eligible for this project. I also give you assurance that i will be do my work with full potential.
$8 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Looking for Technical Support Representatives Hi, I understand that you are in need of technical support representatives who specialize in software support. As a customer support specialist with experience in troubleshooting software-related issues and providing solutions to clients, I believe I am well-suited for this role. I have worked extensively with remote assistance tools and software, and I have a strong understanding of software support. I am able to troubleshoot and provide solutions to clients' issues efficiently and effectively, and I have excellent communication skills that enable me to communicate complex technical information in a clear and concise manner. If you require any further information or would like to discuss this project in more detail, please do not hesitate to contact me. Thank you for considering my proposal. Best regards, Talha
$10 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi, I have carefully studied the job description and I am ready to start your project immediately with full work plan. I am a General Virtual Assistant by profession; hence, I can troubleshoot software-related issues and provide solutions to clients. I can work with minimum supervision and have a great customer service skill. I have the skills, training and experience needed for the role but still I do suggest that we have a chat for you to know more about me beyond what I have on my profile. Looking forward in offering my exceptional service to you. Best, Junnah Marie Mongado
$12 USD en 40 días
5,0 (1 comentario)
0,0
0,0
Avatar del usuario
Technical support representatives (also known as tech support or IT support representatives) we are professionals who provide technical assistance and support to customers who are experiencing issues with software or other technical products or services. We would work for a company's internal IT department or for a third-party provider that offers support to multiple clients. The main responsibilities of technical support representatives include: Troubleshooting: Identifying and diagnosing technical problems and finding solutions for customers. Communication: Explaining technical issues to customers in non-technical language and guiding them through the resolution process. Documentation: Recording all technical issues and resolutions in a database for future reference. Maintenance: Keeping track of customer complaints and feedback, as well as ensuring that software and hardware are up-to-date and running smoothly. Training: Providing training to customers on how to use software or hardware effectively. Technical support representatives must possess excellent communication skills, patience, and problem-solving abilities. We also have a strong technical background and be familiar with various software and hardware systems. Technical support representatives typically work in an office environment, but some may work remotely or provide support over the phone or online.
$12 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I totally fix in this position. If you check my job expiriences I have been working in Customer Support for more than 6 years and I have a huge knowledge about this area, I have given support in all channels like calls, chats and emails. Furthermore I have used Remote Access tools for solving technical issues. Aditionaly, I was born in Venezuela and my native languuage is Spanish but also I speak English very well and Portuguese. Let me know if you are intered in my services.
$8 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi i have 5 years of experience in the same field ( customer service, troubleshooting, service desk) I think i can be the best fit for the role.
$12 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I am writing to express my strong interest in the Technical Support Representatives position. With over 9 years of experience in the field, I am confident in my ability to provide excellent support to your customers and contribute to the success of your team. I have a strong technical background and am proficient in a variety of software and hardware platforms. I have a proven track record of successfully troubleshooting and resolving technical issues for a wide range of customers. In addition to my technical skills, I have excellent communication and customer service skills, and am able to effectively explain technical concepts to non-technical users. I am also highly motivated and have a strong work ethic. I am committed to providing the highest level of support to my customers and am willing to go above and beyond to ensure their satisfaction. I am excited about the opportunity to join your team and contribute my skills and experience to the success of your organization. Thank you for considering my application. I look forward to discussing the position further and how I can contribute to your team. Sincerely, Ruwaidah
$12 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello! Good day to you. I am an aspiring free lancer and looking for a company where I can surrender my skills as a Technical Support Representative with a heart since I have combined experience of 6 years in total for both Technical and Customer Service Support role. This is my first time to use this platform to apply for a full-time job but definitely have an edge to do the task. I used to troubleshoot cellphones, TV and Bluetooth speaker for Samsung and router and modem for AT&T with upselling for an upgrade Hoping that I can be part of your team! Respectfully yours, Cleovic De Los Santos
$8 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Greetings, Thank you for taking out time to view my proposal. I have gone through your project details and I am confident that I am a good fit for your requirement. I can assure you quality services because of my good experience in Customer support industry. During my tenure in a US based International call canter I have worked on similar kind of projects. Not much guidance might be required as I am a quick learner and have the ability to work under very limited supervision. I have 4 year's experience in working as a Customer Support Representative, during my tenure I have worked on different type of US based projects and provided support on Phone, email and different type of Live chat application. I am not limited to only these as I am connected to computer industry since 1995 and I have worked on almost every version of windows along with support and installation of new windows on system. Furthermore, I am courteous, patient and always attentive to precise details for customer satisfaction. I am available and willing to work for you. You can take a detail interview, message me and I can provide you with details on what projects I have worked on and above charges are tentative, we can discuss that when we get connected. Looking forward to your response. Best Regards, Khurram Aziz
$8 USD en 40 días
0,0 (0 comentarios)
0,5
0,5
Avatar del usuario
Hey there, Hire me! I am excited to apply for the Technical Support position you posted here. I am from the Philippines, and with my experience in Technical Support/Customer Service, I am confident I am the best fit for the job. I worked as a Technical Support Representative for different industries like Telecommunications and Gaming, where I was also doing remote assistance. I have Teamviewer and Anydesk on my laptop and deeply understand how remote software works. In this role, I will ensure all correspondence will be addressed promptly and professionally. I will take ownership of every case I handle, ensuring issues are resolved within an acceptable timeframe. If I can't resolve the issue, I will ensure that it will be escalated to the proper team, the developer, hosting, etc. I hope you consider me for the job. Feel free to get in touch so we can get things started. Regards, Harold
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi Sir, I have 7+ years of experience in IT Helpdesk, Service Desk & End User Support. I only know, how to support people on Helpdesk.
$12 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have a team of 100+ employees with well equipped center to help you build a strong customer support team.
$8 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have experience working with MSP's, i have experience troubleshooting software and hardware issues. Experience troubleshooting and managing Saas apps like Microsoft Office 365, Google Workspace, Django, Zoom, Jira/Confluence, etc
$12 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi there, I'm a talented worker from El Salvador. With over 12 years of experience in the Call Center industry, performing roles as Customer Services Representative, Seller, Tech Support Agent, and the most resent role as a Virtual Assistant, Data Entry, Lead Generator and Cold Seller for an insurance company, based on Kentucky, USA. Those years granted me many different skills and experiences in many different areas. Allow me to say that would be a great asset for any organization. Fast learner, passionate hard worker, self organized and committed to the role assigned
$9,99 USD en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de CANADA
Vancouver, Canada
5,0
2
Miembro desde ene 5, 2021

Verificación del cliente

¡Gracias! Te hemos enviado un enlace para reclamar tu crédito gratuito.
Algo salió mal al enviar tu correo electrónico. Por favor, intenta de nuevo.
Usuarios registrados Total de empleos publicados
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Cargando visualización previa
Permiso concedido para Geolocalización.
Tu sesión de acceso ha expirado y has sido desconectado. Por favor, inica sesión nuevamente.