We have been providing below services since last 3 years to our clients. We have all type of engineers to provide all the support you required and that you mentioned in the project description.
Manage and monitor all installed systems and infrastructure
Installing, configuring, testing, maintaining, and administering new and upgraded networks, server and workstations.
Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues using remote assistance software such as Telnet, Team Viewer, ThinVNC and Windows remote assistance.
Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
Monitoring network traffic, activity, capacity and usage to ensure continued integrity and optimal network performance using Kaseya
Managed and improved network operations and performed software and hardware updates on workstations and servers.
Analyzing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
Provided on call support for network outages and troubleshooting of network devices, workstations and servers.
Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities.
Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
Performing organizational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
Proactively ensure the highest levels of systems and infrastructure availability
Maintain security, backup and redundancy strategies
Installing, configuring and maintaining Backup Disasters Recovery Solutions
Liaise with vendors and other IT personnel for problem resolution
Please contact us via email if you think that my team is eligible doing your project.