Sales Administrator Position - Part to Full Time

**Must speak English fluently, be available for zoom meetings and from 8 AM to 4 PM PST** The EMC Shop is seeking a responsible and organized individual to support the sales staff. Order processing and management of orders, which can take weeks or months to complete. Ensuring timely communication with appropriate information is delivered to customers. The sales administrator will also be responsible for quoting services (repair and calibration) as well as some low dollar items for sale. Utilizing hubspot, our customer CRM, you will be expected to stay organized and identify techniques to become more efficient. The EMC Shop buys, refurbishes, services, calibrates, rents and sells high end RF electronic testing equipment. Our customer base includes Apple, Spacex, Google, Facebook, NASA, US Navy & Army, HP, Intel, GE and many others. Our group of 14 employees is supporting our rapid growth. We all wear multiple hats - so teamwork is essential. We have a relaxed culture, work hard, play hard frame of mind. Responsibilities: Process orders through Hubspot (Sales CRM) Collaborate with senior reps to process orders Develops trust and rapport with sales reps and customers Coordinate and manages RMAs Internal liaison between sales and operations when necessary Complete Vendor approval forms Send out calibration reminders to existing customers Team support including Travel & Trade Show Coordinator, Minutes Keeper and Calendar Management Process orders ensuring a smooth transaction for the customer Building trust with senior sales reps Managing cases without overexercising support staff ​Qualifications: Organized, organized, organized High computer technical aptitude Experience with a CRM system Comfortable communicating with customers Creative problem solver - Not many processes in place here - a lot of case by case basis Experience in customer service or sales in Electrical, Engineering, RF or closely related industry a Plus Ability to build rapport with clients and communicate effectively Detail Oriented - Must be organized with ability to prioritize and multitask Team player who is positive and possesses a professional demeanor Excellent written and verbal communication skills