Trading workflow software or website

A software or website to manage my trading workflow from supplier, products, shipper to customers and accounting. I am still considering on a desktop version or web version and will need a quote for both. Differences between the 2: Online version will enabale my supplier, clients and shipper to logon to their account to manage. Desktop: Only for administrator to manage. The details of the functions are stated in the word document attached. Kindly view and give me suggestions and prices? ## Deliverables **Offline or Online** **1) ** **To manage customers account** **2) ** **To manage Suppliers, Pricing and Products** **3) ** **To manage shipper** **4) ** **To manage returns** **5) ** **To manage accounting process** **6) ** **To manage Sales - Delivery workflow** **Normal Procedures:** **Supplier Price - Customer Order - Payment (Immediate or Later) - Shipping to Hongkong - Shipping to Singapore - Customer's Singapore clearance shipper received and checked - Payment (Partial or Full) - Returns for faulty products = Refund, 1 to 1 exchange or Repair - Ship to customer on next shipment.** **To Manage Supplier:** - **Able to add supplier and details (Name, Contact Number & Address)** - **Able to add products according to suppliers (Model, Price, Description, Picture)** - **Able to add function category for products.** - **Supplier accounting - To collate all invoices of each order from supplier to total amount. Be able to pay partially and deduct from full amount and show balance outstanding to each supplier.** - **Be able to search via supplier, product model, price range or functions. Able to narrow down search in each search.** - **Display of search results should be in 1 page and show all functions, prices and supplier name. (Need not show picture.)** - **Be able to search order via date or supplier.** - **For Online: Supplier will logon to confirm order products & prices.** - **Should be able to edit supplier's online submission details at anytime. (Only by administrator)** **To Manage Shipper:** - **Able to add shipper and details ( Name, Contact number, description)** - **Shipper accounting process (all orders must add a shipping charge to one or more shipper) Be able to pay partially and deduct from full amount and show balance outstanding to each supplier.** - **Shipping can be charge by number of pieces or weight.** - **For online: Shipper will logon to confirm total goods received by weight and total number of pieces. Shipper will then fill in total price for shipping.** - **Receiver will logon to confirm goods received and complete order.** - **Should there be any loss of goods, administrator will have the option to charge losses to the shipper. (Collate into shipper's account)** **To manage customer's account:** - **To be able to add customer and Details. (Name, Contact number and Description)** - **Customer will be able to logon to view order status and Outstanding amount.** - **Customers will also be able to search for previous order according to date.** - **Customers will logon to confirm upon receiving of goods. (Should there be any losses, customer will fill in the models and may fill in description)** - **Administrator will be able to edit losses into order.** **Order management:** - **Add products, quantity and selling price. (Will be linked to a supplier)** - **Add shipper or shippers.** - **After shipper fill in price of shipping after confirmation of receiving goods, Total profit for that order will be shown to administrator.** - **Administrator will be able to edit order at any point of time.** - **Administrator will select whether the shipping price will be absorb in order or charged to customer in that order.** **Returns management:** - **Customer fill in return form on model and quantity.** - **Administrator confirm the return and fill in return policy (Refund, 1 to 1 Exchange or Repair)** - **Administrator then return phones to supplier and also fill in return policy from supplier. (Refund, 1 to 1 Exchange or Repair)** - **If it is a refund, administrator will update total amount (to be set by administrator) to customer accounts. As for supplier, it will also be deducted from supplier's account.** - **If it is a 1 to 1 exchange, total balance of returns will be credited to customer accounts and be able to add to a order. (Same for supplier accounts)** - **If it is a repair, it will stated in both customer & supplier accounts until deducted from a order.** - **Administrator will be able to view all return status.** - **Customer will be able to view their outstanding returns.** - **Supplier will also be able to view their outstanding returns.** **To manage accounting process:** - **Administrator will be able to view total outstanding amount and outstanding amount from each clients or amount owned to each shipper or supplier.** - **All amounts can be paid in partial and deducted from total amount.** - **Only administrator can fill in amount paid.** - **Customers, Shippers and Suppliers can view their total amount only on their account.** - **Administrator can view report for total Sales, outstanding, profit for daily, Weekly, monthly or yearly.** - **Administrator can also view total amount received and total amount paid for daily, Weekly, monthly or yearly.** - **When an amount is paid, administrator is to fill in date, amount and payment mode for future tracking purpose.** **Important things to note:** - **Administrator will be able to edit any information on the system.** **Customers, suppliers and shippers can only VIEW, edit or add details for their account. (mainly only Orders)**