Salesforce technical support engineer Interview Prep

Hi , I am a certified Salesforce consultant and have 11 yrs of experience in Salesforce and have set up Salesforce for many clients from scratch.I have expertise in Sales and Service Cloud setup and integrating Salesforce with various external systems like XERO PRACTICE MANAGER(Accounting Software ),Stripe (Payment APIs) , PINCH API (Payment Provider) , RAPID API (Identity Provider ), Sync Hub , Azure , Docu-Sign . I have migrated Data and Object Model from Different CRMs to Salesforce , like myCase CRM to Salesforce , HubSpot CRM to Salesforce . I can perform Data upload activities , Reports and Dashboards and can further customize your org using LWC and Aura Component, FLows , Trigger , Apex Classes . I have also built Customer and Partner Portal using Experience Cloud in Salesforce . Kindly review my profile and ping me on chat to discuss further. Regards, Ritu

6 years for Salesforce Admin, Developement, Sales cloud, Service cloud, Integraion experience. 10x Salesforce certified.

From my knowledge on the Sales and Service Cloud platforms, I can guide you effectively in your journey towards becoming a Certified Salesforce Technical Support Engineer. To ensure positive measurable results, I adopt a four-step process: Assess, Develop, Apply and Evaluate. We'll conduct a detailed analysis of your current standing, strengthen areas of improvement and reinforce them by applying them practically in various scenarios. Then we'll wrap up by rigorously evaluating your progress towards gaining mastery over these concepts by amalgamating theory with practice. Let’s chat and start working on this project!

Hello, I'm excited to offer my expertise in Salesforce Service Cloud for your Technical Support Engineer role. With extensive experience in Salesforce implementation and support, I am confident in my ability to assist your team in achieving its goals. I will create a personalized training plan focusing on Sales Cloud, Salesforce Administrator Certification, and Salesforce Platform Developer 1. This plan includes hands-on exercises, study materials, and mock interview sessions for comprehensive readiness. Leveraging my experience, I'll provide in-depth insights into Service Cloud best practices, conduct mock behavioral interviews, and offer continuous support and feedback throughout the process. In a recent project with a client based in Norway, I led a team in implementing Salesforce Service Cloud to streamline their customer support processes. By conducting comprehensive training sessions and providing ongoing support, we empowered their support agents to leverage Service Cloud's features effectively, resulting in a significant reduction in resolution times and improved customer satisfaction. I'm eager to collaborate and contribute to your team's success. Let's discuss further. Best regards, Imtiyaz

With over 8 years in Salesforce development and consultancy, I believe I have the experience and knowledge base you're looking for to help you prepare for your Technical Support Engineer interview. My work has taken me across many different clients and industries internationally - this means I carry a global perspective and insight into the intricacies of Salesforce Service Cloud, Sales Cloud, as well as the required certifications for administrators and platform developers on the Salesforce platform. One significant advantage of my candidacy is that besides my technical prowess, I have also seen the interview process from both sides of the table. As someone who's had a successful journey with Salesforce, I understand not only how to develop effective solutions but also how to articulate that knowledge during an interview. I have trained under several experienced coaches for similar interview preparations and understand the critical importance of helping you build a comprehensive understanding of not only technical aspects but also behavioral interviews. Together, let's equip you with all that you need to confidently Ace your interview!

I have recently given several interviews & got an excellent job as a salesforce developer at 2.5years of experience and I can help you through the interview preparation, I got some articles from where all the questions are asked & none will come out of the box from what I will train you!

Hello, As your dedicated Salesforce Technical Support Engineer, I want to leverage my extensive experience with the Salesforce platform to help you ace your Service Cloud interview. Having worked on various Salesforce modules and possessed deep knowledge in Sales Cloud, Salesforce administration, and platform developer skills which are areas you've expressed keen interest in strengthening. My wealth of experience as a Full Stack Developer provides me with not just a broad technical knowledgebase, but also the skill to communicate complex technical concepts effectively. As an agile problem-solver, I'm confident in my ability to help demystify any challenging technological questions you might encounter during your interview process. Additionally, I have been through several job interviews myself, and accumulated sufficient insights that would prove invaluable as we tackle behavioural and situational questions. What sets me apart, Sumina, is not only my hands-on expertise but also my passion for empowering others. I genuinely care about helping people grow their skills and perform at their best. So let's work together to fine-tune your understanding of these critical Salesforce areas and refine your overall interview readiness. Choose me, and we'll build a future where you confidently excel in the Salesforce ecosystem!