Call Center Manager

Hi Future Client, My name Janis, one of the Preferred Freelancers in which you can see a badge in my profile. My business is to make your business effective, profitable & efficient and I believe we can help you with your project because its one of our skills and we offer this service. I am a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing, Customer Service and I lead a team of highly-skilled, well-educated, English-speaking, Smart professionals ready to deliver results. My team is able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. We are a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work.

PMP certified IT project/ operations manager, MBA in marketing, business consultant, market researcher,writer in the field of business plans, presentations, SEO, social media, Adwords project management, presentations, marketing and branding, HR, operations, real estate, contracts, finance, legal, health, hiring teams, training. Experience 15 years.

My name is Cris Ochavez Zamora, everyone calls me Chanel. I've been doing Sales for 12 years in a combination with Customer Service, Escalations and Retention. I used to be an Escalation Supervisor where I train my people on how to properly handle escalated contacts and pacify difficult customers. The last post I had was a Sales Supervisor of 4 years where I also train my team on how to pitch & create customer needs, position an offer, handle stalls and objections and eventually close the sale. Ultimately, I'm very comfortable talking to random people and create an inviting atmosphere to welcome new sales opportunities and/or provide a long term fix to customer's concerns. I do Cold Calling, Appointment Setting and Telesales for companies under different industries such as Real Estate, Saas company, Digital Marketing, Online painting website, etc., I also work as an executive assistant for a company in CA who provides Executive Coaching, Leadership Training and conduct Global Summits. Salesforce as the main CRM. Below are the tasks I do as a VA/CSA and not limited to; - Calendar & Meeting Management/Scheduling - Travel Support - Expense Management - Data Entry/File Management - Proposal Support - SOW Prep & Approval Support - Invoice Request Submissions

Hi, I can help the team. I have been a call center manager for 9 years with big companies and I handle 300 agents.

Olá senhor freelancer, em período integral e eu posso fazer um trabalho remoto, por favor, envie-me mais detalhes do seu trabalho diário e estou livre agora. Obrigada!

Hello Hiring Manager, You need an experienced call center manager for your support team based on the project description. I have over 4 years experience as a support engineer with 2 years hands-on experience as an escalation and team manager that manages team based on SLAs, KPIs and other metrics. Based on my experience and passion to help, go extra mile to achieve a 5-star customer support experience, I believe i am the candidate you need. I look forward to having an interview with you. Best reards, Abiola

Ok i will ready

I would say that I’m humble, hard-working, and I like to challenge myself on a regular basis. I like to set goals in both my personal and professional life and then strive to accomplish them. Relevant Skills and Experience I have a proper experience for this job

saya mempunyai banyak waktu, saya mampu mengerjakan projek dari anda. saya orang indonesia, saya seorang mahasiswa semester akhir, industrial engginering

Hey this is Akshay, I have read your bid carefully and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional Service as a Freelance Manager, Customer Service Expert and Business Development, as these being my core area of expertise. I have worked as a Senior Site Manager, Business Development Executive and holding an experience of 2 years working in a Customer Service Industry as a Quality Analyst at Etech Global Services. I have also worked as a sales agent in the company and on freelancer. On Freelancer I have worked as a Senior Site Manager, Virtual Assistant, Business Development Executive, Sales Closer and Customer Service Rep for several clients from different countries. Thus, possessing great Customer service, communication, Intra-personal and Customer handling abilities. Also working as a Business Development Manager has made me an exceptional sales person, Leader and has groomed my Client Handling abilities. I provide services like: Managerial Service, Customer Service, Sales, Business Development, Chat support, Social Media Management and Virtual Assistance etc. Want to get your Business to next level?? Let's have a word then!! Thanks

Hello, I can see that you are looking for a customer service ninja? Someone who can make satisfy even your angriest customers to leave a good review? Well.... look no further. My name is Nick and I have several years with providing B2B and B2C so that in my opinion I would be the perfect fit for your team. I can hour on a hourly schedule by week so that it can be flexible for both parties. If I gathered your interes please contact me. With Best Regards, Nick

Hi, I am Andrie Lim, a seasoned project and operations manager with over 10 years experience in handling vast and various projects and operations catering to start-ups, small to large scale companies from different parts of the world. I see that you are looking for a call center manager and I would like to put forth my interest. I have been dealing with different scopes and areas such as operations, human resources and recruitment, finance and the list goes on. I consider myself as a jack of all trades but also acknowledges that fact that learning is constant and that I still have lots of other things to learn as well. I look forward to hearing from you regarding this opportunity as I am highly interested in being considered for the job or for some other role that I might fit better in your team. All the best, Andrie

I want to start working with someone who is punctual and responsive. I currently serve as a military officer in the Ministry of Defense. In the early years, I was the commander of hundreds. I am currently assigned to Human Resources. I am punctual, sociable, social, strong in psychology. I have experience in construction, psychology, extreme sports. My hobbies are serials, books, movies, extreme sports, rifles.

Hi! Ive worked as HOMEBASED INBOUND/OUTBOUND, WARM ANND COLD CALLER and LEADS GENERATOR for the followong campaign: Real State (UK) Finance(USA) Fitness products(ASIA) using PODIO,VICIDIAL,CALL TOOLS and XLITE i can work 7-8 hours per day Hoping to work with you!God bless! I HAVE ALSO SKILLS/EXPERIENCE IN: FB ADS MANAGER, V.A

I am very interested with this vacancy. I can assure that I am a very motivated and fast learner individual. I've been into different fields here in the Philippines like data entry, sales, travel insurance booking agent. customer service and collections agent. I know I am just a newbie here but I am very willing to do my best to satisfy the needs of this job and perform well. I am looking forward working with you soon.

I've been in the Director level for almost a decade now, have a proven track record to show, and has a system, if tweaked, guarantees results. Let's not waste time. Let's talk and finalize to get this show on the road!

I would work even at 10 dollars an hour during a testing period but after the testing period, if I exceed your expectations you will increase to 18 USD Relevant Skills and Experience I have over 6 years Customer service experience, I have occupied possitions such as supervisor, Manager etc.