Customer service

Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

Hello Dear Client, As a professional virtual assistant with vast experience in customer service and my medical background i am perfect for this position. As a native English speaker i have excellent verbal and writing communication skills. I can call the patients, follow up with the orders and maintain excellent communication in the company. I am available everyday for 8hours and available for over time and weekends. I have stable internet connection and a home office to work in a silent place. You are guaranteed quality work with excellent results. Kindly send me a message for further discussions. Regards, Purity

Hello. I read your requirement i will do that. I will start immediately. Please come on chat we will discuss more about this. I will waiting your reply.

Hello There, Please check my recent experience in various domains as a virtual and admin assistant. A) #Market Research/ Prospecting: • Extracting business prospects & Decision-makers through LinkedIn sales navigator, Email findings & verification ,Contact discovery of businesses, Company profiling- extracting details of companies • Web research / Google search engine and different websites like Manta, Hoovers, Zoominfo, Bloomberg, and Yellow-pages, List research and list building, Managing data using MS-Excel and google sheets B) #Social Media / Lead Generation and Promotions: • Create accounts Facebook, LinkedIn, Insta account / Page, Create ads on business pages, Set up ads campaign,Target people with location/city & age group, Post Engaging Content ,Select ad budgets • Create a Form for Lead Generation, • Download the leads from the Facebook business dashboard, Join Facebook Groups and post our ads on this group C) #Customer Service Tasks: • Check client queries daily, Troubleshoot, Resolve, and reply to them in turnaround time, and Resolve Refunds, Cancellations, Payments & other order-related issues with high priority. • Customer support by chat and email. D) #Virtual / Admin Assistant: Proficient in Microsoft Office programs (Word, Excel, Powerpoint), Google Drive (Spreadsheets, Docs) as well as a social media management (FB account creation, Posting, Commenting and Engaging with followers, Creating Page)

Hi, I am interested in your project. I have previous and current administrative work experience and over 5 years of experience working as a freelancer. I have done it all – copying, making spreadsheets, entering data, answering multiple phone lines and emails, etc. – I am quite flexible in the work I do. I am able to take on multiple tasks fairly easily and am able to learn new skills quickly and effectively. I consider myself a hard worker who is easy to get along with (I can provide excellent recommendations in that regard!). I always have a positive attitude because I believe that negativity in any area of your life is just useless and detrimental to what can be accomplished. I consider myself to be highly organized and capable of taking on the tasks listed in your ad. I think I would be a great addition to your team and believe that I could learn a lot as well. In addition to my extensive office experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this position. I believe I can meet and exceed the expectations you have for this role. I look forward to speaking more with you about my candidacy. Regards, Malba

Hello, I am writing to express my interest in the Virtual Assistant Customer Service Support Specialist position as advertised. With a strong background in customer service and phone support, combined with my proficiency in English and excellent communication skills, I am confident in my ability to make a significant contribution to your team. In my previous roles, I have gained extensive experience in handling phone support and customer service tasks. This includes reaching out to offices, obtaining necessary orders, and ensuring customer satisfaction. I am particularly adept at contacting provider offices to check on order statuses and engage in minimal sales activities, explaining services and products effectively to assist patients. I am available to work 4-8 hours per day, providing dedicated and efficient support. My approach to customer service is characterized by my patience and empathy, especially when interacting with busy office managers and other professionals. I understand the importance of maintaining a composed and understanding demeanor to ensure positive interactions and resolutions. Thank you for considering my application.

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

Good Day! I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. I have helped doctor offices to adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( Ringcentral) Ringcentral, MyFax Asana, SmarthSheets I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I deal with a wide array of patient populations on a daily basis which has equipped me with effective verbal communication and customer support skills. I am highly organized and self-motivated. I look forward to hearing from you.

Hello prospective employer, I've read through the brief, and I understand what is expected and would be willing to provide the services. I am an Enthusiastic Customer Service Professional/sales executive with vast experience in telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experiences a well-rounded virtual assistant. Responsible and dependable Customer Service analyst possessing effective time management skills, adaptable to meet my employer’s time zone. I am vastly experienced in telemarketing and sales. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business

Hi, I am writing to express my interest in the position you have posted. Professional Experience: I have 3 years experience as virtual assistant accounts administrator with property management company based in Stockton California. I have also worked with Blue sky automation an associate company of Oberix Australia as accounts administrator. Managed administrative tasks for a property management company, including email correspondence, managing phone calls, data entry, and document organization. I have experience with Softwares like Pronto and buildium. I am currently working on billing, statements reconcilliation and preparing P & L statements. Additionally i have following skills. Time Management: I am skilled in prioritizing tasks and managing deadlines effectively, ensuring that your projects are completed on time. Communication: I am a proactive communicator, ensuring that you are updated regularly on the progress of tasks and projects. Adaptability: I can quickly adapt to new tasks and tools, making me a versatile virtual assistant for any business needs. Thank you for considering my application. I look forward to the possibility of working with you.

As an experienced Virtual Assistant with a strong background in customer service and general office support, I am confident in my ability to fulfill your requirements for this project. I have a proven track record of building rapport with customers and delivering excellent service over the phone. With my dedication and time management skills, I can commit to spending 4-8 hours per day reaching out to physician offices on your behalf, ensuring efficient management and follow-up on all orders. My fluency in English will also aid in clear and effective communication during calls. Alongside my profound problem-solving skills, I can address any hurdles that may arise during the patient order process from physician offices. Additionally, my patience and empathy will help me maintain positive interactions with busy office managers, ensuring your business continues to thrive. Equally important for virtual collaboration is having reliable internet and phone connections - resources that are readily available at my end. By choosing me as your dedicated assistant for this project, you will not only receive top-quality customer service but also professional administrative support that can enhance various aspects of your business operations. Let's work together to streamline your process while providing exemplary customer care.

Having worked in the customer service industry for several years, I have mastered the art of delivering top-notch support and forming meaningful connections with clients. My excellent communication skills, which are essential for dealing with busy office managers, combined with my ability to problem-solve and my unwavering patience and empathy are key strengths I bring to the table. I'm used to dealing with multilingual clients, but I also maintain absolute fluency in English – an important criterion for this project. In terms of practical experience, I've previously worked as a virtual assistant engaging in tasks like web research, social media management, data entry, and more. Dealing with physicians would not be something novel to me. Moreover, I consider myself someone who values time greatly and works efficiently under tight schedules. In addition to these qualities, I also ensure strict dependability - having access to reliable internet connectivity is vital for fluid operations and productivity when it comes to remote work. Overall, what sets me apart from other candidates is not just my skill set – it's my genuine dedication towards providing the best possible service. With me onboard, you can be confident that schedule adherence and maintaining excellent relations with your physician offices will be given the utmost priority.

Drawing from 12 years of experience as the founder of TrailGrowth, I understand the value of effective customer service and how crucial this role is to your organization. Our team has mastered the art of phone support and communication over the year while supporting numerous physician offices like yours across various industries. Navigating international schedules is one of our specialties, making a 4-8 hour commitment per day for your project an achievable feat. Fluency in English is a core requirement for us - our team members bring that to the table. Our track record speaks volumes- problem-solving, patience, and empathy have been mainstays in our customer interactions; busy office managers? Not an issue. To serve your needs adequately, our standard prerequisites of stable internet and phone connection are well-met. In fact, we've thrived in environments just like yours, where we align with your vision and become an extension of your team. Let us help you ensure every patient gets the proper care they deserve through efficient order management. At TrailGrowth, convenience and satisfaction are non-negotiable

Hello! I am Afshan, I am a virtual assistant with great communication skills and expertise in various skills. For your customer service, I believe I will be the best fit for this position, as I am excellent at carrying out productive conversations, understanding customer needs, and presenting different options for a better outcome. I will make effective calls to physician offices to get the orders needed to serve your patients. Also, I will be checking the status of the submitted order to see if it has been approved or not. I am excellent at understanding things quickly, and problem solving is one of my top skills. I think outside the box to come up with creative ideas and how to accomplish tasks with productivity. I will also be making some effort regarding sales and explaining your services to help their patients with the products they may benefit from. I understand this job involves being creative minded and efficient to boost sales, gaining customer trust, and being helpful with customer support. I also understand that great communication ethics are needed for this job to remain kind and patient while dealing with the busy professionals at these facilities. I hope to get in touch with you to explore how we can collaborate together. warm regards! Afshan

Hello, I have been working as a VA for a few years now. I have handled an array of tasks during this time including Customer Service (Voice & Non Voice), Writing, Follow-up, Call Answering, Verifications, Invoicing, Data Entry, Basic Bookkeeping, Basic Social Media Management, Admin & Ad-hoc Tasks, etc. I am open to getting trained for tasks that need me to learn new skills, tools or software programs. I am sincere, dedicated and strive to establish a long-term relationship with my clients. I can start immediately and have power & internet backup for my office. Looking forward to working with you. Best Regards

Hello, I saw you need experienced customer service support. I have over 3 years of experience in customer support. I can help in replying to live chats and also provide a walk-through of your service to the customers. All discussions would be polite and I'll try to resolve all complaints in the best way and prompt with the replies. As a native speaker of the English Language, I have excellent writing and communication skills. Kindly send a message for an interview. Thanks.

Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam

Hey there! I’m the right person for the job. I can dedicate 4-8 hours per day to check on order statuses and conduct minimal sales by explaining our services. With fluency in English and excellent communication skills, I can effectively help you contact provider offices to check on the status of submitted orders. I also possess problem-solving skills and the ability to remain patient and empathetic towards busy office managers. Rest assured, I have a stable internet connection for a seamless support. Let’s work together! Best regards, MaryAnn

As a seasoned virtual assistant, there's no doubt that I'm the perfect fit for your customer service project. My extensive experience and skills in customer service, general office tasks, and virtual assistance make me well-equipped to handle the challenges of this role. Throughout my 5+ years of experience, I've developed remarkable communication skills and knack for problem-solving. These skills will be invaluable in reaching out to physician offices, addressing their concerns, and ensuring smooth follow-up on orders. Furthermore, my prior experience making sales calls will be instrumental in explaining your services persuasively to physicians who may be intrigued by the benefits they can provide for their patients. Additionally, my proficiency in various software like CRM management tools and Google products such as Calendar and Docs is a significant advantage for smoothly managing your appointments, data, and communications. Not to mention, my understanding of the importance of reliability in virtual support guarantees you a stable connection ensuring important calls are never dropped. Choosing me for this project means opting for a dedicated professional who values effective communication with clients,I'm excited about the opportunity to support your business succeed.,

Dear Hiring Manager, I am writing to express my interest in the position of Virtual Assistant Customer Service Support Specialist. I am confident that my skills and experience make me an excellent candidate for this role. I have a strong background in customer service and support, with experience working with customers over the phone and online. I am a patient and empathetic communicator, with the ability to remain calm and professional in stressful situations. I have strong problem-solving skills and the ability to think on my feet. I am fluent in English and have a reliable internet connection and phone line. My experience has taught me that the key to successful customer service is the ability to understand the customer's needs and provide them with a solution that meets those needs. I believe that my skills and experience make me a perfect fit for this role, and I would be grateful for the opportunity to demonstrate my abilities. I am committed to providing the highest level of customer service and support, and I am confident that I can make a valuable contribution to your team. Thank you for your consideration. I hope this proposal demonstrates my qualifications for the position. If you have any questions or would like to discuss my qualifications further, please don't hesitate to contact me. I look forward to hearing from you