Online Ticketing System

Online Ticketing System with Electronic Access Control System (EAS) 1. Objective The objective of this project is to develop an online ticketing system with electronic access control system (EAS) for managing the entry and exit of visitors to a venue. The system should be able to: * Allow users to purchase tickets online and on-site * Validate tickets and grant access to the venue * Track visitor movements and generate reports 2. Business Requirements The online ticketing system should meet the following business requirements: * Ticket sales: The system should allow users to purchase tickets online and on-site. Online ticket sales should be integrated with a payment processor to allow users to pay for their tickets using credit or debit cards. On-site ticket sales should be integrated with a point-of-sale system to allow users to pay for their tickets using cash or credit cards. * Ticket validation: The system should be able to validate tickets and grant access to the venue. This can be done by scanning QR codes on tickets or by using RFID tags. * Visitor tracking: The system should be able to track visitor movements and generate reports. This information can be used to improve crowd management and security. 3. Electronic Access Control System (EAS) The EAS should meet the following business requirements: * Access control: The EAS should be able to control access to the venue by granting and denying access based on valid tickets. * Integration with the online ticketing system: The EAS should be integrated with the online ticketing system to validate tickets and grant access to the venue. * Security: The EAS should be secure and prevent unauthorized access to the venue. 4. Non-Functional Requirements The system should meet the following non-functional requirements: * Scalability: The system should be scalable to accommodate large numbers of users and transactions. * Availability: The system should be highly available and accessible to users 24/7. * Security: The system should be secure and protect user data from unauthorized access. 5. Use Cases The following use cases describe how the system will be used by different stakeholders: Use Case 1: Purchase Tickets Online 1. The user visits the website of the venue and selects the event or attraction they want to attend. 2. The user selects the number of tickets they want to purchase and adds them to their cart. 3. The user proceeds to checkout and enters their payment information. 4. The user receives a confirmation email with their tickets. Use Case 2: Purchase Tickets On-Site 1. The user visits the ticket booth at the venue and tells the attendant the event or attraction they want to attend. 2. The attendant selects the number of tickets the user wants to purchase and enters the information into the point-of-sale system. 3. The user pays for the tickets using cash or credit card. 4. The attendant prints out the tickets and gives them to the user. Use Case 3: Enter the Venue 1. The user approaches the turnstile and scans their ticket. 2. The EAS validates the ticket and grants access to the venue. 3. The user enters the venue. Use Case 4: Generate Reports 1. The venue manager logs into the online ticketing system and navigates to the reports page. 2. The venue manager selects the report they want to generate and enters the desired parameters. 3. The system generates the report and displays it on the screen. 6. Benefits The implementation of an online ticketing system with EAS will provide the following benefits: * Increased efficiency: The system will automate the ticket sales and validation process, which will free up staff to focus on other tasks. * Improved security: The system will prevent unauthorized access to the venue and improve crowd management. * Enhanced customer experience: The system will allow users to purchase tickets quickly and easily, and it will provide a seamless entry experience. * Increased revenue: The system will help to increase revenue by reducing ticket fraud and improving ticket sales. 7. Conclusion An online ticketing system with EAS is a valuable tool for venues of all sizes. It can help to improve efficiency, security, customer experience, and revenue